Can't Add My ZEN72 Dimmer to My Z-Wave System
## Dimmer not pairing? Try excluding first! Exclusion will essentially reset the device and help with a variety of configuration issues. A device doesn't need to be included to your network to get excluded by your controller. **Here's how to do it: ** 1. Bring your Z-Wave hub as close to the switch as possible 2. …
My ZEN72 Dimmer Switch is Offline in Home Assistant
## ZEN72 not responding to Z-Wave commands? We can help! While the ZEN72 Dimmer is a 700 series Z-Wave device and has a range of 500 feet line of sight, blockages like large furniture, thick walls, and metal elements can still shorten range. Ultimately range is determined by the specific structure of your home and th…
My ZEN72 Dimmer Shows Offline in SmartThings
## If your ZEN72 Dimmer frequently drops offline from SmartThings, you may need to repair the network. Your SmartThings hub has a helpful feature called **Repair Z-Wave Network **in the app. This repair feature will help refresh your mesh network's connections and help the hub find the most efficient communication ro…
Can't Add My ZEN72 Dimmer to Hubitat
## If your ZEN72 Dimmer won't pair to Hubitat, you may need to exclude it first. The exclusion process acts as a soft reset for your switch that can solve different inclusion or configuration problems. Your hub will confirm an “unknown” device was excluded which will allow you to then try and add it again. Confirm yo…
5-Way Diagram for ZEN71, ZEN72, and ZEN32 Switches
## Zooz ZEN71, ZEN72, and ZEN32 switches are compatible with 5-way installations only if one of the boxes has direct access to power and load (connection to the light). See the diagram below illustrating 5-way wiring for these models. In general, we recommend using the S2 models ([ZEN73, ZEN74, ZEN76, or ZEN77 for la…
Can't Add My ZEN72 Dimmer to SmartThings
## No need to panic if you aren't able to add the ZEN72 Dimmer to SmartThings. There are a few things we can try! If you're seeing inclusion issues with your dimmer, we recommend excluding the switch from the network before giving inclusion another go. Exclusion is a soft reset that can help if your device is experie…
Can't Add My ZEN72 Dimmer Switch to Home Assistant
## Not able to add the ZEN72 Dimmer to your Home Assistant network? Try exclusion! The ZEN72 Dimmer, or any other Z-Wave device, doesn't need to be included in the network in order to be excluded. The process will act as a soft reset and help with any inclusion or configuration issues. **Follow these steps to exclud…
How to Add Your ZEN72 Dimmer to Vera
## Use these steps to include your ZEN72 Dimmer to your Vera network: 1. Select the **Devices** tab in your Vera app. Then click on the gray "**+ Add Device**" button 2. Choose **Generic Z-Wave Device** from the device list 3. **Tap the UPPER paddle 3 times quickly **(The LED indicator should flash in blue to c…
How To Program Scene Control On Your Zooz Light Switches In SmartThings
## The scene control functionality is available on SmartThings only if you're using a custom driver for your Zooz switches. You only have to install one custom driver for any wall switch or dimmer model on SmartThings and you only need to do it once, regardless of how many switches you're going to add. Simply follow […
ZEN72 / ZEN77 / ZEN74 Dimmer Comparison Chart
## Wondering which dimmer is right for your installation? Check out the comparison chart below to make the best selection based on your individual needs! **700 Series S2 Dimmer Switches** **ZEN72** **ZEN77** **ZEN74** **Style** Paddle / Decora Paddle / Decora Toggle **3-Way** [Rewire both switch boxes][1] [Rew…
