There is No LED Activity and My ZEN14 Outdoor Double Plug is Unresponsive
Your ZEN14 Outdoor Double Plug is plugged in to a grounded 110VAC receptacle, but there is no LED response from the device? Try the troubleshooting steps below: To rule out any grounding or power issues, first try moving it to a different receptacle. One feature of the ZEN14 allows you to switch between LED indic…
There is No LED Activity and My ZEN52 Double Relay is Unresponsive
Have you installed the ZEN52 Double Relay, but there is no LED activity, and the relay is unresponsive? Please check the list below. * First, check that you have restored power to the unit at the breaker panel, following the completion of the installation. * Ensure the device is connected to an electric power …
My ZEN31 RGBW Dimmer Isn't Powering Up
This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? If you've wired up your ZEN31, but the LED indicator is not lighting up, and the unit is unresponsive, then here are a few things you can try: * Make sure you're using an appropriate power supply!…
There is No LED Activity and My ZSE11 Q Sensor is Unresponsive
The ZSE11 Q Sensor can be powered by 2 CR 123A batteries (included) OR a micro-USB cable (sold separately). The sensor can only be powered by a single power source. If it's powered by both USB and battery, it may damage it and it could not work on battery reliably afterwards. Once the batteries or USB cable are…
There is No LED Activity and My ZEN51 Dry Contact Relay is Unresponsive
Is the ZEN51 Dry Contact Relay installed, but there is no LED activity, and the relay is unresponsive? Please check the list below. * First, check that you have restored power to the unit at the breaker panel, following the completion of the installation. * Ensure the device is connected to an electric power s…
There is No LED Activity and My ZSE44 Temperature | Humidity Sensor is Unresponsive
Once the battery tab is removed, the ZSE44 Temperature | Humidity Sensor's LED indicator should flash for around 10 seconds or any time you press the Z-Wave button. Does the LED indicator fail to flash, or is the device unresponsive? First, make sure the battery is inserted correctly per the positive / negative po…
There is No LED Activity and My ZSE43 Tilt | Shock Sensor is Unresponsive
The ZSE43 Tilt | Shock Sensor's LED indicator should flash once the battery tab is removed from the device for around 10 seconds, or any time you press the Z-Wave button. Are you not seeing the LED indicator flash, or is the device unresponsive to commands? To start, please ensure the battery is inserted correctly…
My ZEN17 Universal Relay Isn't Powering Up
You've connected the ZEN17 Universal Relay to a power source, but the LED indicator isn't lighting up. Start by verifying that the USB cable is compatible with the Universal Relay. Do not use laptop or tablet chargers with the ZEN17, as these devices expect a larger load, and will not activate with the ZEN17. …
There is No LED Activity and My ZSE42 Water Leak Sensor is Unresponsive
If the battery tab has been removed from the device, the LED indicator for the ZSE42 Water Leak Sensor should flash for around 10 seconds, or whenever the Z-Wave button is clicked. Is the sensor unresponsive and the LED is not flashing? To begin, double check that the battery is inserted in the sensor correctly, a…
There is No LED Activity and My ZSE41 Open | Close Sensor is Unresponsive
The LED indicator for the ZSE41 Open | Close Sensor should flash for around 10 seconds once the battery tab has been removed from the device. Does the LED not flash? Is the ZSE41 unresponsive to commands? Try the steps below to resolve the issue. First, double check that the battery is inserted in the sensor corre…
