How to Add Your ZEN55 Smoke & CO Detector Bridge to SmartThings
Is your ZEN55 Smoke & CO Detector Bridge correctly wired and powered up? All that's left is to get it included to your SmartThings hub! You'll need to make sure you install the Edge driver for the ZEN55 prior to following the inclusion steps below. Once the custom Edge driver is installed for your ZEN55, you can f…
Can't Add My ZEN76 S2 Switch to SmartThings
Can't add the ZEN76 S2 Switch to SmartThings? Don't panic - just exclude! If you're seeing inclusion issues with your ZEN76 switch, we recommend excluding it from the network first before giving inclusion another try. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be abl…
How to Access Advanced Settings for the ZEN74 Toggle Dimmer on SmartThings
Going forward, you will need to install the new custom Edge driver to access the advanced settings for the ZEN74 Dimmer! Below are the steps for how to install the lua Edge driver. If you haven't added one before, it's an easy process that only takes a few minutes. It will let you fully customize your ZEN74's settin…
How to Access the Advanced Settings for Your ZEN52 Double Relay in SmartThings
SmartThings is transitioning to a new platform (the lua platform ) which makes the old Groovy custom device handlers unusable, but you'll still be able to access your ZEN52's advanced settings. We created new custom Edge drivers for the lua platform. Below are the instructions on how to install and if you haven't a…
How to Add Your ZEN74 Toggle Dimmer to SmartThings
Connecting your ZEN74 Dimmer to SmartThings couldn't be easier! You'll want to install the new lua Edge driver for the device first, in order to access all the advanced features of the dimmer; however, it will be recognized as a simple dimmer out of the box on SmartThings. Once the driver is installed, just f…
How to Access Advanced Settings for My ZAC36 Valve Actuator on SmartThings
To change any advanced settings for the Titan Valve Actuator, you'll need to install the Edge driver on your hub. Please complete the process before you include your Actuator to SmartThings for best results. Below are the instructions on how to install the new custom lua Edge driver for this model. It only takes a f…
My ZEN24 Dimmer Switch Shows Offline in SmartThings
This is product is discontinued and replaced with the ZEN74 . What does that mean? As long as your dimmer works fine manually, the Unavailable error usually indicates a range or connectivity issue. You'll need to perform a Network Repair to refresh your mesh network's connections: * Open your SmartThings ap…
How to Add Your ZAC38 800 Z-Wave Range Extender to SmartThings
Adding your ZAC38 Range Extender to SmartThings is quick and easy! We recommend installing the custom lua Edge driver for your ZAC38 so you can take advantage of the advanced settings of the device as well. It's best to add your Range Extender from the target location to establish the best route from the hub on d…
How To Program 3 Zooz Switches In a Virtual 4-Way With Smart Bulbs
We designed Zooz switches so that you could connect them to regular mechanical on/off switches in 4-way installations to save time and money. But in certain scenarios, you may want to use multiple smart switches in a 4-way. NEVER connect 3 Zooz switches together according to the diagrams in the user manual which cove…
My ZEN30 Double Switch Shows Offline in SmartThings
This type of error may indicate a range issue or even a configuration issue. Here are some things to try: Network repair is a helpful feature that allows you to refresh your mesh network's connections, so it's best to start here: * Open your SmartThings app and locate your SmartThings hub under Devices. Tap the…
