How to Access Advanced Settings for My ZEN24 Dimmer Switch on SmartThings
This is product is discontinued and replaced with the ZEN74 . What does that mean? SmartThings has transitioned to the new lua platform ; consequently the groovy-based device handlers are no longer supported. Don't worry, we've created a new custom Edge driver for the ZEN24 Switch for the lua platform! Below are…
My ZEN27 Dimmer Switch Shows Offline in SmartThings
It may point to a connectivity or range issue. Here are some things to try: Network repair is a nifty feature in your SmartThings app that allows you to refresh your mesh network's connections, so it's best to start here: * Open your SmartThings app and locate your SmartThings hub under Devices. Tap the hub to …
My ZSE29 Outdoor Motion Sensor Shows Offline in SmartThings
This is product is discontinued and replaced with ZSE70 . What does that mean? This error usually points to a range or connectivity issue. Let's figure this out: We always start by performing Network Repair . This feature refreshes the connections between the hub and devices, and allows the hub to find the best …
Can't Add My ZEN31 RGBW Dimmer to SmartThings
This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? If you're experiencing inclusion issues with your device, exclusion is always the first thing to try. But first, check that you've installed the Edge driver for the ZEN31 . Without the driver, the…
My ZSE18 Motion Sensor Shows Offline in SmartThings
Whether it's a range or general connectivity issue, here's what to try. Network Repair is a feature that refreshes the connections between the hub and devices, and allows the hub to find the best communicate route to each device. You can repair the network using the SmartThings app. See the steps below : * Open…
How to Add Your ZAC36 Valve Actuator to SmartThings
Including the ZAC36 to your SmartThings is an easy process with just a few steps! The Titan will fit on valves up to 1.25". Is your pipe larger? Reach out to us about an extension kit for the ZAC36 to accommodate larger pipes/valves. The ZAC36 will display as a Fortrezz Valve out of the box, but the custom lua Edg…
How To Program 2 Zooz Switches In a Virtual 3-Way With Smart Bulbs
While we developed Zooz switches with an innovative solution to accommodate 3-way installations with simple mechanical switches, you can also use 2 smart switches to control the same light, especially if it's a smart bulb. Remember that the wiring instructions in the manual can only be used in traditional 3-way set-u…
My ZEN15 Power Switch Shows Offline in SmartThings
If you see the device is Unavailable, this might point to a range or connectivity issue. Here's what to try: You can repair the network using the SmartThings app. Network repair is a useful feature that allows you to refresh your mesh network's connections. See the steps below: * Open your SmartThings app and …
ZEN23 On/Off Toggle Switch & Compatible Hubs
This is product is discontinued and replaced with ZEN73 . What does that mean? Will the ZEN23 On Off Toggle Switch work with my hub? The switch works great with the following Z-Wave systems: * Z-Box Hub (recommended for all Zooz products) * 2GIG (no advanced settings available) * ADT Pulse (no advanced setti…
How to Add Your ZEN06 Smart Plug to SmartThings
This is product is discontinued and replaced with ZEN04 . What does that mean? Be sure to install the custom device handler to enable full functionality with the hub. If you haven't installed a handler before, it's an easy process that only takes a few minutes. The handler will give you access to all of the Smart…
