Zooz switches are designed to connect with regular mechanical on/off switches in 4-way installations to minimize installation time and device cost. You can still use multiple Zooz switches to control the same light, you just would never wire them according to the traditional diagrams in the manual but instead, use s…
Your ZEN51 Dry Contact Relay will work great with SmartThings out of the box! If you're having trouble accessing the advanced settings for the ZEN51, please follow the instructions here to install the custom lua Edge driver for the Relay. Here is how to easily add it to your hub: Important Note : A steady, bli…
Let's try to figure out this range or connectivity issue together. Network repair should be our first move. This is a nifty feature in your SmartThings app that allows you to refresh your mesh network's connections: * Open your SmartThings app and locate your SmartThings hub under Devices. Tap the hub to see th…
Include the Q Sensor to your Z-Wave network in just a few easy steps! You will need to install the custom lua Edge driver for your sensor to be correctly recognized on SmartThings. Click here for detailed installation instructions. Once the Edge driver is installed, you can go ahead and include the ZSE11 sensor …
This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? The error usually points to a range or connectivity issue. Let's figure this out: We always start by performing Network Repair . This feature refreshes the connections between the hub and devices,…
This is product is discontinued and replaced with ZEN04 . What does that mean? If your ZEN06 Smart Plug shows as Unavailable in your SmartThings app, this may indicate a range or connectivity issue. Repairing the network is a feature that allows you to refresh your mesh network's connections. See the steps for N…
This is product is discontinued and replaced with ZEN72 . What does that mean? Connectivity issues happen to the best of us. Here's what to try if your dimmer keeps dropping offline: Let's start by refreshing your mesh network's connections with Network Repair: * Open your SmartThings app and locate your Sma…
With the SmartThings transition to a new platform (the lua platform ), the original Groovy custom device handlers are no longer supported. We have created new custom Edge drivers specifically for the lua platform. Please follow the instructions on how to install the driver. If you haven't added one before, it's a s…
This is product is discontinued and replaced with ZEN04 . What does that mean? The ZEN06 is officially integrated with SmartThings, and basic functionality is available for the device with the integration. Because the device was discontinued and the basic functionality is available through official integration,…
The "Unavailable" error usually points to a connectivity or range issue. A good place to start is refreshing your mesh network's connections via network repair: * Open your SmartThings app and locate your SmartThings hub under Devices. Tap the hub to see the device details. * Tap the three dots in the upper rig…