### Here's what to try if your sensor keeps dropping off the network: The ZSE40 4-in-1 Sensor is equipped with a Z-Wave Plus 500 Series Chip that enables it with longer range than regular Z-Wave devices; it can communicate with the hub 100 feet away if in open space with no interferences. However, most of us don't li…
### You've included your sensor to Home Assistant, but it's not updating regularly and/or unresponsive to commands. Here's what to try if your device shows connectivity issues: Your 4-in-1 Sensor is a Z-Wave Plus device that has range of 100 feet (line of sight). Even so, interferences like large furniture, thick wal…
### Including your sensor on older firmware and see a configuration error? Here's what to try: As of mid-July 2018, the 4-in-1 sensor has been [officially integrated][1] with Vera so that you can just choose the sensor from the device list and add it preconfigured and ready-to-go. However, those of you using any firm…
### If you're having issues including your sensor to Home Assistant, exclusion is the first thing to try. Exclusion is just a soft Z-Wave reset. A device doesn't need to be included first to be able to excluded. Here's how to do it: 1. In Home Assistant: open **Settings **> **Devices and Services **> **Z-Wave JS**…
## The 4-in-1 has A LOT of information to send to the hub, let's make sure it has a strong connection to do that! The best way to do that is to have a robust Z-Wave mesh network. If you only have a few Z-Wave devices added to your hub, and your ZSE40 is installed far away from the hub and those devices, then it could…
## If you’ve tried the inclusion process and your ZSE40 Sensor won’t connect with your hub, then it may be time to try to exclude it. The exclusion process acts as a soft reset for the ZSE40, helping with any inclusion or configuration issues. You can do this even if the ZSE40 4-in-1 Sensor has never been included to…
## Q Sensor or 4-in-1 Sensor? Let's see which suits your installation better! The ZSE11 is like an optimized version of the ZSE40, with both monitoring for motion, temp, lux, and humidity. However, the ZSE11 comes with faster reporting. It also has an extra battery for longer battery life, in addition to USB power. L…
### Hint: try excluding the device first. Exclusion is a type of soft reset that can help with most inclusion issues. If you’re running your VeraLite, [VeraEdge][1], [VeraPlus][2], or [VeraSecure][3] on the latest UI7, try [adding][4] the 4-in-1 Sensor first. If you opted out of the latest firmware update that includ…
### If your Vera is upgraded to the latest firmware and you find your sensor doesn't detect motion or update other values, here's what to try. First, let's check that the wake-up interval shows the correct value. To access this interval: 1. Click on the ZSE40 **Main Device (Motion Sensor)** in your Vera interface …
## Here are the features we added to the 4-in-1 Sensor so far. ### _VER. 1.0 (released 9/2016)_ **Hardware:** * 2 x AAA batteries * Mounting bracket included * 500 Series Z-Wave chip **Firmware: 16.09** * 4 LED indicator modes * 12h wake-up interval ### _VER. 1.0 (released 8/2017)_ **Hardware:** *…