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Showing articles from Range Issue tag

My ZEN73 Toggle Switch is Offline in Home Assistant

## Trouble controlling your ZEN73 via Z-Wave? Here's what you can try. The 500 line of sight range of your ZEN73 can be affected by interferences like large furniture, thick walls, and metal elements. Ultimately range is determined by the specific structure of your home and the strength of your mesh network. If you'r…

My ZEN71 On/Off Switch is Offline in Hubitat

## If your ZEN71 Switch is offline or unresponsive, it could be out of range or experiencing a connectivity issue. Luckily, there are a few things you can try to improve the connection between your switch and hub. Hubitat has a very useful feature for updating your network's connections. This process is called **Repa…

My ZEN72 Dimmer is Offline in Hubitat

## Connectivity issues with your ZEN72 Dimmer? We've got some solutions! There's a few troubleshooting steps you can take to improve the connection between your ZEN72 and Hubitat. You can use **Repair Z-Wave, **a helpful feature for updating your network's connections. We recommend checking that your Hubitat is runni…

My ZEN77 S2 Dimmer is Offline in Home Assistant

## Able to pair your ZEN77 to Home Assistant, but it's otherwise unresponsive? It could be a connectivity or range issue. The range of your ZEN77 Dimmer is up to 500 feet line of sight, but it can still experience connectivity issues with interferences like large furniture, thick walls, and metal elements shortening …

My ZEN76 S2 Switch is Unresponsive to My Z-Wave System

## If your switch works well manually but Z-Wave control isn't working, it may be a connectivity or range issue.** ** Your S2 Switch has range of up to 500 feet (line of sight). However, range can be shortened by interferences like metal and glass elements, large furniture, and thick walls. Ultimately range is determ…

My ZEN77 S2 Dimmer Shows Offline in SmartThings

## ZEN77 Dimmer showing offline in SmartThings? Give network repair a try! You can find a neat feature called **Repair Z-Wave Network **right in your SmartThings app! A network repair will help refresh your mesh network's connections and help the hub find the most efficient communication route to the device. After al…

My ZEN72 Dimmer Switch is Offline in Home Assistant

## ZEN72 not responding to Z-Wave commands? We can help! While the ZEN72 Dimmer is a 700 series Z-Wave device and has a range of 500 feet line of sight, blockages like large furniture, thick walls, and metal elements can still shorten range. Ultimately range is determined by the specific structure of your home and th…

My ZEN76 S2 Switch is Offline in Home Assistant

## Having trouble sending Z-Wave commands to your ZEN76 Switch? Here's what you can do. Your switch has a range of up to 500 feet (line of sight). However, interferences like large furniture, thick walls, and metal elements can still shorten its range. Ultimately range is determined by the specific structure of your …

My ZEN71 On/Off Switch is Offline in Home Assistant

## Try these troubleshooting steps if your ZEN71 is unavailable, shows as offline, or is unresponsive to commands! As a 700 series Z-Wave device, the ZEN71 Switch has a range of up to 500 feet (line of sight). Even so, interferences like large furniture, thick walls, and metal elements can shorten range. Ultimately r…

ZSE43 Tilt | Shock XS Sensor Shows Offline in SmartThings

## If your ZSE43 XS sensor is included but shows offline, it may be a range or connectivity issue. The Network Repair feature can refresh your mesh network's connections using the SmartThings app. **Steps for Network Repair below:** 1. Open your SmartThings app and locate your SmartThings hub under Devices. Tap t…

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