My ZEN72 Dimmer Shows Offline in SmartThings
## If your ZEN72 Dimmer frequently drops offline from SmartThings, you may need to repair the network. Your SmartThings hub has a helpful feature called **Repair Z-Wave Network **in the app. This repair feature will help refresh your mesh network's connections and help the hub find the most efficient communication ro…
My ZEN71 On/Off Switch Shows Offline in SmartThings
## If your ZEN71 Switch is showing as Offline then it's time to refresh your SmartThings network! Your SmartThings hub has a neat feature called **Repair Z-Wave Network**. A **network repair** will help refresh your mesh network's connections and help the hub find the most efficient communication route to the device.…
My ZEN34 Remote Switch is Unresponsive in Hubitat
## If your ZEN34 Remote Switch is connected, but isn't responding to Hubitat commands, then there could be a connectivity or configuration issue. You can try to repair the Z-Wave network to see if that improves the hub's connection with the ZEN34. You’ll want to check that you have the latest version of Hubitat and t…
My ZEN73 On/Off Toggle Switch Shows Offline in SmartThings
## If your ZEN73 works manually, but shows offline or disconnects from SmartThings, you may need to repair the mesh network! In the SmartThings app, you'll find a feature called **Repair Z-Wave Network**. A network repair will help refresh your mesh network's connections and help the hub find the most efficient commu…
My ZEN76 S2 Switch Shows Offline in SmartThings
## Trouble keeping your ZEN76 Switch connected? Let's try to repair the mesh network! Your SmartThings hub has many useful features, including one called **Repair Z-Wave Network**. A network repair helps refresh your SmartThings network's connections and helps the hub find the most efficient communication routes to e…
My ZEN32 Scene Controller Shows Offline in Vera
## ZEN32 not responding to Z-Wave commands? It could be a range or connectivity issue. The next best step after successfully including your Scene Controller is to refresh the connections in your mesh network. You can do this in Vera with a helpful feature called **Update Neighbor Nodes.** It will help Vera find the m…
My ZSE41 Open | Close XS Sensor Shows Offline in SmartThings
## If your sensor is included but shows offline, it may point to a range or connectivity issue. You can use the Network Repair feature to refresh your mesh network's connections using the SmartThings app. **See the steps for Network Repair below:** 1. Open your SmartThings app and locate your SmartThings hub unde…
My ZEN74 Toggle Dimmer Shows Offline in SmartThings
## If your ZEN74 Toggle Dimmer works manually but disconnects from the hub, it may be a connectivity issue. On your SmartThings app, you'll find a cool feature called **Repair Z-Wave Network**. This process helps refresh your mesh network's connections and help the hub find the most efficient communication route to t…
My S2 MultiSiren ZSE19 is Unresponsive to Home Assistant
### You've included your siren to Home Assistant, but it's not updating regularly and/or unresponsive to commands. Here's what to try if your device shows connectivity issues: Your MultiSiren is a Z-Wave Plus device that has range of 100 feet (line of sight). Even so, interferences like large furniture, thick walls, …
My ZEN24 Toggle Dimmer Switch Shows Offline in Hubitat
## Range or configuration issues usually cause the ZEN24 switch to appear as “offline” in Hubitat. You can try fixing the problem with a simple Z-Wave Repair. You’ll need to check if your Hubitat platform is up-to-date first. Then, you can give repairing your network connections a try. Follow these steps to run the r…
