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Showing articles from ZEN21 tag

How Do I Perform Hard Reset on My ZEN21 On/Off Switch?

## A factory reset could help with any configuration issues your ZEN21 could be experiencing. If you've already tried excluding the device from your network, and your ZEN21 Switch is unresponsive to manual and Z-Wave control, then a factory reset is the next step. A hard reset will erase all custom settings and recor…

How to Access Advanced Settings for ZEN21 On/Off Switch on Vera

## You can access all of the ZEN21's advanced features, like an auto timer and on/off status after power failure. Follow the steps below to change any setting for your ZEN21 in your Vera interface; we took on/off status recovery as **an example, **but the same steps apply for any other setting. The full details for a…

Recommended Accessories for Your ZEN21 On/Off Switch

## Complete your ZEN21's look with the right tools and accessories: If you're wondering whether your new ZEN21 switch will match the color of your existing wall plates, or are looking for new wall plates for your home, then we would recommend the [Leviton white wall plates][1]. You can most likely find these in your …

My ZEN21 On/Off Switch Shows Offline in Hubitat

## Your ZEN21 switch could be out of range or not configured correctly if it is showing “offline” in Hubitat. A Network Repair could help resolve the issue. Confirm your Hubitat is running on the latest platform version before repairing your network connections with a Z-Wave Network Repair. It’s an easy process you c…

My ZEN21 On/Off Switch is Unresponsive to Home Assistant

### Is your switch working manually but you're unable to control it via Home Assistant? Here's what to try if your switch goes offline or is unresponsive to Z-Wave commands: Your switch is a Z-Wave Plus device that has range of 100 feet (line of sight). Even so, interferences like large furniture, thick walls, and me…

Can't Connect My ZEN21 On/Off Switch to Home Assistant

### If you're having issues including your switch to Home Assistant, exclusion is the first thing to try; exclusion is like a soft reset: A device doesn't need to be included first to be able to excluded. Here's how to do it: 1. Go to the **Z-Wave control panel **in the Home Assistant front end 2. Click the **Re…

Can't Add My ZEN21 On/Off Switch to Hubitat

## Excluding your ZEN21 could be the solution to including it. Even if your ZEN21 Switch was never added to your hub’s network, you’ll be able to perform the exclusion process. The app will confirm a successful exclusion of an “unknown” device which will then allow the device to be added. Before going through with th…

How to Access the Advanced Settings for My ZEN21 On/Off Switch On Home Assistant

### We recommend switching over to the new JS integration of Home Assistant to have all of the advanced settings exposed. Zooz products are now officially integrated with the new ZWaveJS integration of Home Assistant. If you're experiencing issues with accessing the advanced settings of your ZEN21 we would recommend …

How to Connect Your ZEN21 On/Off Switch to Home Assistant

## Before including the switch to your network, confirm that it works manually without issue. Once you've determined that the switch works fine as a manual light switch, it's time to add it to your Home Assistant network. Here's how to do it: 1. Click on the **Z-Wave Control Panel** in Home Assistant 2. Click **…

How to Access Advanced Settings for ZEN21 On/Off Switch on Hubitat

## The ZEN21 should be recognized by Hubitat out of the box because it is officially integrated, but it may need a custom device driver to be able to access all of the advanced settings. First, check if your Hubitat hub is using the latest platform version and that your [ZEN21’s firmware is updated][1]. Then, use the…

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