Can't Add My ZEN32 Scene Controller to Hubitat
Inclusion doesn't always work on the first try - if that's the case with your ZEN32 Scene Controller, you should try excluding it! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 7…
5-Way Diagrams for ZEN73, ZEN74, ZEN76 and ZEN77 Switches
You can wire your Zooz S2 switches in a 5-way as long as one of the boxes has power and neutral coming in directly from the breaker. The diagrams below can be used for the ZEN73, ZEN74, ZEN76, and ZEN77 models only. There's always only one correct option to wire your smart switch so please make sure you can match you…
How To Use Multiple Zooz Switches In 3-Way and 4-Way Set-Ups
While Zooz switches were designed to connect to regular on/off switches in 3-way and 4-way scenarios to reduce the amount of hardware and time involved in the installation, there are some use cases where you would like to replace all of your switches in a multi-way set-up with smart switches. We cover the best practi…
Can't Add My ZEN32 Scene Controller to HomeSeer
If you're having trouble adding your ZEN32 Scene Controller to HomeSeer, you may need to try exclusion first. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier…
My ZEN32 Scene Controller Shows Offline in Hubitat
If your ZEN32 Scene Controller is connected, but shows as offline in Hubitat, or isn't responding to commands, then there could be a range or configuration issue. In order to fix the issue, you can try to repair the Z-Wave network. You’ll want to check that you have the latest version of Hubitat and the latest firmw…
Can't Add My ZEN32 Scene Controller to Home Assistant
If you're having trouble adding the ZEN32 to your Home Assistant network then you should try excluding it first! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earl…
How Do I Perform Hard Reset on My ZEN32 Scene Controller?
Trouble with your ZEN32? Try factory reset! If your Scene Controller is unresponsive to manual and Z-Wave control, and you've already tried excluding the device from your network, then a factory reset is the next step. A hard reset will erase all custom settings and recorded activity, returning the device to factory…
My ZEN32 Scene Controller Shows Offline in SmartThings
If your ZEN32 is included to SmartThings, but shows as offline or isn't responding to Z-Wave commands, then it could be out of range or experiencing some kind of connectivity issue. It's possible the hub hasn't found the most efficient route to reach the ZEN32 in it's target location. Network repair can help the hub…
3-Way Diagrams for ZEN71, ZEN72, ZEN32, and ZEN35 Switches
Here are 3 diagrams for the most popular 3-way wiring scenarios. These instructions are for the ZEN71, ZEN72, ZEN32, and ZEN35 models only. Please read these tips before installing your switch: * These diagrams apply to the following models ONLY: ZEN71, ZEN72, ZEN32, and ZEN35. (If you have a ZEN73, ZEN74, ZEN76, …
Can't Add My ZEN32 Scene Controller to Alarm.com
Trouble including the ZEN32 to Alarm.com? Give exclusion a try first! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will …
