Can't Add My ZEN32 Scene Controller to Hubitat
Inclusion doesn't always work on the first try - if that's the case with your ZEN32 Scene Controller, you should try excluding it! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 7…
3-Way Diagrams for ZEN73, ZEN74, ZEN76, and ZEN77 Switches
A 3-way installation is a 2-point control set-up where you can control your lights from 2 different switches. The S2 smart switches are perfect for that use and feature a patented solution that makes multi-way wiring fast and easy. Just locate the box with power and neutral and install the device according to the app…
5-Way Diagrams for ZEN73, ZEN74, ZEN76 and ZEN77 Switches
You can wire your Zooz S2 switches in a 5-way as long as one of the boxes has power and neutral coming in directly from the breaker. The diagrams below can be used for the ZEN73, ZEN74, ZEN76, and ZEN77 models only. There's always only one correct option to wire your smart switch so please make sure you can match you…
How To Use Multiple Zooz Switches In 3-Way and 4-Way Set-Ups
While Zooz switches were designed to connect to regular on/off switches in 3-way and 4-way scenarios to reduce the amount of hardware and time involved in the installation, there are some use cases where you would like to replace all of your switches in a multi-way set-up with smart switches. We cover the best practi…
A Guide to Using Scene Control with Zooz Devices on Alarm.com
Looking to take your smart home automations to the next level? With Zooz devices on Alarm.com, you can use scene control to trigger custom actions with just a tap, double-tap, or press-and-hold on your switches and remotes. This functionality can be accessed using the specific Zooz models that come with scene contro…
Can't Add My ZEN32 Scene Controller to HomeSeer
If you're having trouble adding your ZEN32 Scene Controller to HomeSeer, you may need to try exclusion first. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier…
My ZEN32 Scene Controller Shows Offline in Hubitat
If your ZEN32 Scene Controller is connected, but shows as offline in Hubitat, or isn't responding to commands, then there could be a range or configuration issue. In order to fix the issue, you can try to repair the Z-Wave network. You’ll want to check that you have the latest version of Hubitat and the latest firmw…
Can't Add My ZEN32 Scene Controller to Home Assistant
If you're having trouble adding the ZEN32 to your Home Assistant network then you should try excluding it first! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earl…
How Do I Perform Hard Reset on My ZEN32 Scene Controller?
Trouble with your ZEN32? Try factory reset! If your Scene Controller is unresponsive to manual and Z-Wave control, and you've already tried excluding the device from your network, then a factory reset is the next step. A hard reset will erase all custom settings and recorded activity, returning the device to factory…
My ZEN32 Scene Controller Shows Offline in SmartThings
If your ZEN32 is included to SmartThings, but shows as offline or isn't responding to Z-Wave commands, then it could be out of range or experiencing some kind of connectivity issue. It's possible the hub hasn't found the most efficient route to reach the ZEN32 in it's target location. Network repair can help the hub…
