There is No LED Activity and My ZEN37 Wall Remote is Unresponsive
Make sure the battery tabs have been removed in order to power your Wall Remote. You'll want to use the included triangle tool to gently open the remote and access the batteries. If you remove the battery tabs and see no LED activity whatsoever, make sure the batteries are oriented properly. If you find the remot…
How to Program Your ZEN34 Remote Switch on Z-Box Hub
Pick your favorite way to program the ZEN34 from the options below! From scene control (multi-tap) to direct association, programming the ZEN34 Remote Switch on the Z-Box Hub is simple and intuitive. To program the multi-tap functions on the ZEN34, you can follow the standard block scene creation flow , or you can …
There is No LED Activity and My ZSE44 Temperature | Humidity Sensor is Unresponsive
Once the battery tab is removed, the ZSE44 Temperature | Humidity Sensor's LED indicator should flash for around 10 seconds or any time you press the Z-Wave button. Does the LED indicator fail to flash, or is the device unresponsive? First, make sure the battery is inserted correctly per the positive / negative po…
There is No LED Activity and My ZSE43 Tilt | Shock Sensor is Unresponsive
The ZSE43 Tilt | Shock Sensor's LED indicator should flash once the battery tab is removed from the device for around 10 seconds, or any time you press the Z-Wave button. Are you not seeing the LED indicator flash, or is the device unresponsive to commands? To start, please ensure the battery is inserted correctly…
There is No LED Activity and My ZSE42 Water Leak Sensor is Unresponsive
If the battery tab has been removed from the device, the LED indicator for the ZSE42 Water Leak Sensor should flash for around 10 seconds, or whenever the Z-Wave button is clicked. Is the sensor unresponsive and the LED is not flashing? To begin, double check that the battery is inserted in the sensor correctly, a…
There is No LED Activity and My ZSE41 Open | Close Sensor is Unresponsive
The LED indicator for the ZSE41 Open | Close Sensor should flash for around 10 seconds once the battery tab has been removed from the device. Does the LED not flash? Is the ZSE41 unresponsive to commands? Try the steps below to resolve the issue. First, double check that the battery is inserted in the sensor corre…
How Do I Perform Hard Reset on My ZSE18 Motion Sensor?
This type of reset is a nifty trick if you find your device is unresponsive in any way. LED indicator not behaving the way it should? Sensor not updating even after waking it up manually? Or do you just want to clear the device of all custom settings and recorded activity? Hard (aka "Factory") reset is the way to go…
There is No LED Activity and My ZSE18 Motion Sensor is Unresponsive
If the battery has been activated, the sensor should light up in response. If you insert the battery and see no LED activity whatsoever, first check that the battery is free of its plastic wrapping. It may not be obvious at first glance, but there's a thin plastic covering surrounding the battery if you have a senso…
There is No LED Activity and My ZSE11 Q Sensor is Unresponsive
The ZSE11 Q Sensor can be powered by 2 CR 123A batteries (included) OR a micro-USB cable (sold separately). The sensor can only be powered by a single power source. If it's powered by both USB and battery, it may damage it and it could not work on battery reliably afterwards. Once the batteries or USB cable are…
My ZEN34 Remote Switch Isn't Powering Up
Make sure the battery tabs have been removed in order to power your Remote Switch. You'll want to use the included triangle tool to gently open the remote and access the batteries. If you remove the battery tabs and see no LED activity whatsoever, make sure the batteries are oriented properly. If you find the rem…
