Zooz 500 Series to 800 Series Switch Transition Guide
With the launch of our new 800 Series switches, you’ll enjoy the latest Z-Wave Long Range technology, better wireless performance, and updated designs. This guide will help you smoothly upgrade your 500 Series switches to their 800 Series counterparts by providing wiring notes, load ratings, size differences, and chi…
How to Access the Advanced Settings for ZEN71 On/Off Switch on HomeSeer
There are so many settings to customize the ZEN71 to your smart home needs! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your ZEN71 Switch, we would recommend first updating to the Z-Wave Pl…
My ZEN71 On/Off Switch is Offline in HomeSeer
Try these troubleshooting steps if your ZEN71 is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hub through the standard Z-Wave mesh, the ZEN71 Switch has a range of up to 200 feet (line of sight). However, interference from large furniture, thick walls, and metal e…
Can't Add My ZEN71 On/Off Switch to HomeSeer
If you're having trouble adding your ZEN71 to HomeSeer, you may need to try exclusion first. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZEN71 to HomeSeer or another Z-Wave network before. However, please note that exclusion before inclusion applies to the 700 series and…
My ZEN71 On/Off Switch Shows No Connection on My Z-Box Hub
Is your ZEN71 Switch showing "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! While a device may show as "No Connection" in some sporadic cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently available,…
How to Add Your ZEN71 On/Off Switch to HomeSeer
Once your ZEN71 is installed and working manually, it's time to add it to your HomeSeer network! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your device or the unit not properly displaying,…
Can't Add My ZEN71 On/Off Switch to My Z-Box Hub
Does your ZEN71 Switch not enter inclusion mode? Check out the two recommended processes below, which resolve most inclusion or configuration issues. If your ZEN71 has never been included to any hub, you'll want to factory reset the device first. HOW TO FACTORY RESET THE ZEN71 * Press and hold the lower paddle …
How to Access Advanced Settings for My ZEN71 On/Off Switch on Z-Box
The ZEN71 switch works with the Z-Box Hub out of the box which means you can view, adjust, and save advanced settings for the device straight from the WEB UI. Read the instructions below to find out how easy it is to edit the parameters for your device on Z-Box. First, log into your Z-Box Hub locally in the WEB UI…
How to Use Your ZEN71 On/Off Switch With Smart Bulbs On Hubitat
The ZEN71 is the recommended On/Off switch for standard on/off smart bulb control on SmartThings. Please ensure that your smart bulbs are integrated to and controllable from the Hubitat UI. Here is a quick guide on how to install and program the device to get the most out of your smart lighting experience. If you'd l…
How to Add Your ZEN71 On/Off Switch to the Z-Box Hub
The switch is fully integrated with the Z-Box Hub and will be recognized by the hub out of the box. Follow the steps below to add the switch to your system. If you're running Z-Box firmware release 5.172.18 or higher, you have the option to include your Z-Wave Long Range (ZWLR) supporting devices via the new Long Ra…
