My ZEN71 700 Series On/Off Switch is Unresponsive to My Z-Wave System
## Here's what to try if your switch goes offline or is unresponsive to Z-Wave commands: Your ZEN71 On/Off Switch has range of up to 500 feet (line of sight). Even so, interferences like large furniture, thick walls, and metal elements can shorten range. Ultimately range is determined by the specific structure of you…
Can't Add My ZEN71 700 Series On/Off Switch to My Z-Wave System
## Can't add your ZEN71 Switch? We've got you. You can exclude the switch from your Z-Wave system even if it's never been paired before. It will act as a soft reset and help with any configuration issues. **Here's how to do it: ** 1. Bring your Z-Wave hub as close to the switch as possible 2. Put your Z-Wave contr…
How to Add Your ZEN71 700 Series On/Off Switch to your Z-Wave System
## Once your ZEN71 is installed and working manually, it's time to pair it to your Z-Wave hub! By pairing or including the switch, we mean adding or connecting it. Here's how to include your On/Off Switch to your Z-Wave system: 1. Put your Z-Wave controller into inclusion mode 2. **Tap the upper paddle of the switc…
My ZEN71 On/Off Switch 700 is Offline in Home Assistant
## Try these troubleshooting steps if your ZEN71 is unavailable, shows as offline, or is unresponsive to commands! As a 700 series Z-Wave device, the ZEN71 Switch has a range of up to 500 feet (line of sight). Even so, interferences like large furniture, thick walls, and metal elements can shorten range. Ultimately r…
My ZEN71 700 Series On/Off Switch Shows Offline in SmartThings
## If your ZEN71 Switch is showing as Offline then it's time to refresh your SmartThings network! Your SmartThings hub has a neat feature called **Repair Z-Wave Network**. A **network repair** will help refresh your mesh network's connections and help the hub find the most efficient communication route to the device.…
My ZEN71 700 Series On/Off Switch is Offline in Hubitat
## If your ZEN71 Switch is offline or unresponsive, it could be out of range or experiencing a connectivity issue. Luckily, there are a few things you can try to improve the connection between your switch and hub. Hubitat has a very useful feature for updating your network's connections. This process is called **Repa…
Can't Add My ZEN71 On/Off Switch 700 to Home Assistant
## If you're having trouble adding your ZEN71 to Home Assistant, you may need to try exclusion first. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZEN71 to Home Assistant or another Z-Wave network before. Here are the steps for excluding the ZEN71 Switch in Home Assistant:…
Can't Add My ZEN71 700 Series On/Off Switch to Hubitat
## Trouble adding your ZEN71 to Hubitat? We've got you covered! Your ZEN71 may have never been included in your hub’s network, but that doesn't mean you can't remove it. The app will confirm a successful exclusion of an “unknown” device which will then allow the device to be added. Before going through with the proce…
Can't Add My ZEN71 700 Series On/Off Switch to SmartThings
## ZEN71 Switch didn't pair on the first try? Let's try exclusion! The exclusion process is a kind of soft reset that helps with any inclusion and configuration issues. Your ZEN71 Switch doesn't need to be included to the hub in order to be excluded. **Follow these steps to exclude the unit from SmartThings: ** 1…
How to Access Advanced Settings for ZEN71 On/Off Switch 700 on Home Assistant
## There are so many settings to customize the ZEN71 to your smart home needs! Zooz products are now officially integrated with the [new ZWaveJS integration of Home Assistant][1]. If you're experiencing issues with accessing the advanced settings of your ZEN71 Switch we would recommend first [updating to the JS integ…
