Can't Add My ZEN51 Dry Contact Relay to HomeSeer
If you're having trouble adding your ZEN51 to HomeSeer, you may need to try exclusion first. This process can be done with any Z-Wave device, on any Z-Wave hub, at any time, regardless of the device's inclusion status The exclusion process simply acts as a soft reset and can be done even if you haven't paired the ZE…
How to Access the Advanced Settings for My ZEN55 Smoke & CO Detector Bridge on HomeSeer
Set your association reports, disable the sensors or relay, or even select the type of reports sent by the ZEN55 to HomeSeer and more with the advanced settings options available for your ZEN55 Smoke and CO Detector Bridge! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of H…
My ZEN37 Wall Remote is Offline in HomeSeer
Try these troubleshooting steps if your ZEN37 Wall Remote is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hub through the standard Z-Wave mesh, the ZEN37 Wall Remote has a range of up to 200 feet (line of sight), and a range of up to 1 mile when connected via Z-Wa…
Can't Add My ZSE41 Open | Close Sensor to HomeSeer
Exclusion before inclusion? Yep! It works! The exclusion process acts as a soft reset and can be done even if you haven't paired the ZSE41 to HomeSeer or another Z-Wave network before. 800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not excl…
How to Add Your ZSE18 Motion Sensor to HomeSeer
The ZSE18 comes with two power options, the provided battery or the provided micro USB cable. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with inclusion or accessing the advanced settings of your device or the unit not properly d…
How to Access the Advanced Settings for ZEN14 Outdoor Double Smart Plug on HomeSeer
Set your adjustable timer to schedule your holiday lights to turn on and off. The ZEN14 Outdoor Double Smart Plug offers a variety of customization options to perfectly adjust it to your smart home preferences. Zooz products work best with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experienci…
My ZSE18 Motion Sensor is Offline in HomeSeer
Missing motion reports? Scenes failing to activate? This suggests a possible connectivity issue between the ZSE18 and your HomeSeer hub. Check out these quick troubleshooting steps if your ZSE18 is unavailable, shows as offline, or is not reporting correctly. When connected to the hub through the standard Z-Wave mes…
How to Access the Advanced Settings for the ZEN54 0-10V Dimmer on HomeSeer
Customize the dimming speed, set the minimum and maximum brightness levels, and even set an on/off timer and more with the advanced settings options available for your ZEN54 0-10V Dimmer! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer, which greatly simplifies de…
How to Access the Advanced Settings for ZEN05 Outdoor Smart Plug on HomeSeer
From on/off timers to adjustable power reporting (on the 800 series), the ZEN05 Outdoor Smart Plug offers a variety of customization options to perfectly adjust it to your smart home preferences. Zooz products work best with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with …
How to Access the Advanced Settings for the ZEN37 Wall Remote on HomeSeer
Customize your LED indicator colors and behavior, or set the dimming duration for associated devices and more with the advanced settings options available for your ZEN37 Wall Remote! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer, which greatly simplifies device …
