You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Looking for Z-Box Hub Support? Please click here to access the Z-Box Hub Support Portal.

Showing articles from HomeSeer tag

Can't Add My ZEN52 Double Relay to HomeSeer

Troubles adding your ZEN52 to HomeSeer? You may need to try exclusion first. This process can be done with any Z-Wave device, on any Z-Wave hub, at any time, regardless of the device's inclusion status The exclusion process simply acts as a soft reset and can be done even if you haven't paired the ZEN52 to HomeSeer …

My ZSE42 Water Leak Sensor is Offline in HomeSeer

Scenes failing to run or reports not being received? This suggests a possible connectivity issue between the ZSE42 Water Leak Sensor and your HomeSeer hub. Check out these quick troubleshooting steps if your sensor is unavailable, shows as offline, or is not reporting correctly. When connected to the hub through the…

How to Access the Advanced Settings for the ZSE42 Leak Sensor on HomeSeer

Customize the LED indicator or set your preferred battery reporting threshold with the advanced settings options! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer, which greatly simplifies device management and customization. If you encounter any issues while tryin…

How to Program Scene Control on Your Zooz Light Switches on HomeSeer

Central scene programming allows a Z-Wave device (usually a controller like a switch or remote) to send  scene activation commands  to the hub or gateway. The hub interprets these commands and determines what actions to take. This method requires the Z-Wave hub or controller to process the commands and execute the au…

Can't Add My ZSE70 Outdoor Motion Sensor to HomeSeer

It might not sound logical, but if you're having trouble adding your ZSE70 Outdoor Motion Sensor to HomeSeer, you may need to try exclusion first. 800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before they have been included; ple…

How to Access the Advanced Settings for ZEN34 Remote Switch on HomeSeer

The ZEN34 Remote Switch provides a range of customization options to meet your smart home needs. This flexibility lets you adjust the ZEN34, ensuring it integrates seamlessly into your smart home ecosystem and delivers the convenience and functionality you desire. Zooz products are officially integrated with the Z-W…

How to Add Your ZEN52 Double Relay to HomeSeer

So you've wired up your ZEN52 and the LED indicator is slowly blinking green, then it's powered and ready to be added to your HomeSeer network! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of y…

My ZEN51 Dry Contact Relay is Offline in HomeSeer

Try these troubleshooting steps if your ZEN51 Dry Contact Relay is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. When connected to the hub through the standard Z-Wave mesh, the ZEN51 has a range of up to 200 feet (line of sight). However, interference from large furniture, thick walls, …

Can't Add My ZSE41 Open | Close Sensor to HomeSeer

Exclusion before inclusion? Yep! It works! The exclusion process acts as a soft reset and can be done even if you haven't paired the ZSE41 to HomeSeer or another Z-Wave network before. 800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not excl…

My ZSE43 Tilt | Shock Sensor is Offline in HomeSeer

Scenes failing to run or reports not being received? If the LED indicator is blinking when the sensor is tilted, this suggests a potential connectivity issue between the ZSE43 and your HomeSeer hub. Check out these quick troubleshooting steps if your ZSE43 is unavailable, shows as offline, or is not reporting correct…

scroll to top icon