How to Add Your ZEN55 Smoke & CO Detector Bridge to SmartThings
Is your ZEN55 Smoke & CO Detector Bridge correctly wired and powered up? All that's left is to get it included to your SmartThings hub! You'll need to make sure you install the Edge driver for the ZEN55 prior to following the inclusion steps below. Once the custom Edge driver is installed for your ZEN55, you can f…
My ZEN73 On/Off Toggle Switch Shows Offline in SmartThings
If your ZEN73 works manually, but shows offline or disconnects from SmartThings, you may need to repair the mesh network! In the SmartThings app, you'll find a feature called Repair Z-Wave Network . A network repair will help refresh your mesh network's connections and help the hub find the most efficient communica…
My ZEN32 Scene Controller Shows Offline in SmartThings
If your ZEN32 is included to SmartThings, but shows as offline or isn't responding to Z-Wave commands, then it could be out of range or experiencing some kind of connectivity issue. It's possible the hub hasn't found the most efficient route to reach the ZEN32 in it's target location. Network repair can help the hub…
How to Access Advanced Settings for My ZSE43 Tilt | Shock XS Sensor on SmartThings
With the SmartThings transition to a new platform (the lua platform ), the original Groovy custom device handlers are no longer supported. We have created new custom Edge drivers specifically for the lua platform. Please follow the instructions on how to install the driver. If you haven't added one before, it's a s…
How to Add Your ZEN14 Double Outdoor Plug to SmartThings
Add your ZEN14 Double Outdoor Plug to SmartThings in a few easy steps. You'll be able to control the device connected to your plug from the app, create on/off schedules for it and use it in more complex automations. If you have your smart speaker connected to SmartThings, you'll also be able to control the plug with …
My ZEN34 Remote Switch Shows Offline in SmartThings
If your ZEN34 is paired but isn't responding to Z-Wave commands, then it could be out of range or experiencing some kind of connectivity issue. The hub may not have found the most efficient communication route to the ZEN34, especially if the device was paired near the hub and then moved away. Network repair can help…
How to Access Advanced Settings for the ZEN04 Smart Plug on SmartThings
With the SmartThings transition to a new platform (the lua platform ), the original Groovy custom device handlers are no longer supported. We have created new custom Edge drivers specifically for the lua platform. Please follow the instructions on how to install the driver. If you haven't added one before, it's a s…
How to Add Your ZSE43 Tilt | Shock XS Sensor to SmartThings
The sensor will work great with SmartThings out of the box. You can also add the custom lua Edge driver to access all the advanced settings for the device. Follow the instructions here to install the Edge driver. Here is how to quickly include the ZSE43 to your hub: * Power the sensor up * Tap the plus ic…
Can't Add My ZSE42 Water Leak XS Sensor to SmartThings
If your Water Leak Sensor is having trouble being paired, you may need to exclude it first. Even if your ZSE42 XS Sensor was never successfully added to SmartThings, exclusion is a kind of soft reset. It can helps with a variety of inclusion and configuration issues. 800 series only: Exclusion before inclusion ap…
Can't Add My ZEN71 On/Off Switch to SmartThings
ZEN71 Switch didn't pair on the first try? Let's try exclusion! Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before they have been included; please factory reset the unit instead, then try inclusion again. The exclusion process is a kind of …
