How to Add Your ZAC38 800 Z-Wave Range Extender to SmartThings
Adding your ZAC38 Range Extender to SmartThings is quick and easy! We recommend installing the custom lua Edge driver for your ZAC38 so you can take advantage of the advanced settings of the device as well. It's best to add your Range Extender from the target location to establish the best route from the hub on d…
My ZEN32 Scene Controller Shows Offline in SmartThings
If your ZEN32 is included to SmartThings, but shows as offline or isn't responding to Z-Wave commands, then it could be out of range or experiencing some kind of connectivity issue. It's possible the hub hasn't found the most efficient route to reach the ZEN32 in it's target location. Network repair can help the hub…
How to Access Advanced Settings for My ZEN37 Wall Remote on SmartThings
The ZEN37 Wall Remote is a versatile device - let's make sure it's set up right to take advantage of all it can do! The Edge driver is needed for the ZEN37 to be correctly recognized on the new Lua Edge platform. Below are the instructions on how to install the custom Edge driver for the device. If you haven't ad…
How to Add Your ZEN14 Double Outdoor Plug to SmartThings
Add your ZEN14 Double Outdoor Plug to SmartThings in a few easy steps. You'll be able to control the device connected to your plug from the app, create on/off schedules for it and use it in more complex automations. If you have your smart speaker connected to SmartThings, you'll also be able to control the plug with …
How to Access Advanced Settings for My ZSE43 Tilt | Shock XS Sensor on SmartThings
With the SmartThings transition to a new platform (the lua platform ), the original Groovy custom device handlers are no longer supported. We have created new custom Edge drivers specifically for the lua platform. Please follow the instructions on how to install the driver. If you haven't added one before, it's a s…
How to Access Advanced Settings for the ZEN04 Smart Plug on SmartThings
With the SmartThings transition to a new platform (the lua platform ), the original Groovy custom device handlers are no longer supported. We have created new custom Edge drivers specifically for the lua platform. Please follow the instructions on how to install the driver. If you haven't added one before, it's a s…
Can't Add My ZEN71 On/Off Switch to SmartThings
ZEN71 Switch didn't pair on the first try? Let's try exclusion! Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before they have been included; please factory reset the unit instead, then try inclusion again. The exclusion process is a kind of …
How to Add Your ZSE43 Tilt | Shock XS Sensor to SmartThings
The sensor will work great with SmartThings out of the box. You can also add the custom lua Edge driver to access all the advanced settings for the device. Follow the instructions here to install the Edge driver. Here is how to quickly include the ZSE43 to your hub: * Power the sensor up * Tap the plus ic…
My ZEN34 Remote Switch Shows Offline in SmartThings
If your ZEN34 is paired but isn't responding to Z-Wave commands, then it could be out of range or experiencing some kind of connectivity issue. The hub may not have found the most efficient communication route to the ZEN34, especially if the device was paired near the hub and then moved away. Network repair can help…
Can't Add My ZSE42 Water Leak XS Sensor to SmartThings
If your Water Leak Sensor is having trouble being paired, you may need to exclude it first. Even if your ZSE42 XS Sensor was never successfully added to SmartThings, exclusion is a kind of soft reset. It can helps with a variety of inclusion and configuration issues. 800 series only: Exclusion before inclusion ap…
