My ZEN51 Dry Contact Relay is Unresponsive to My Z-Wave System
## If your ZEN51 Dry Contact Relay goes offline or is unresponsive to Z-Wave commands, try the steps listed below: Sometimes, interferences like metal elements and thick walls can affect the sensor's range. Range is determined by the individual structure of your home and the strength of your mesh network. If you're s…
My ZSE44 Temperature | Humidity XS Sensor is Unresponsive to My Z-Wave System
### Is your ZSE44 Temperature | Humidity XS Sensor offline or not responding to Z-Wave commands? Try the steps listed below: Sometimes, interferences like metal elements and thick walls can affect the sensor's range. Essentially, range is determined by the individual structure of your home and the strength of your me…
Can't Add My ZEN51 Dry Contact Relay to My Z-Wave System
## Having an issue including your ZEN51 Dry Contact Relay? Let's begin by excluding the unit. Exclusion can also be referred to as "unpairing," "disconnecting," or "removing" a device. This acts as a soft reset that can assist with various configuration or connectivity issues. The ZEN51 doesn't need to be included in…
My ZEN52 Double Relay is Unresponsive to My Z-Wave System
## Does the ZEN52 Double Relay go offline, or is it unresponsive to Z-Wave commands? Please try the steps listed below: ### Interferences like metal elements and thick walls can affect the sensor's range. Range is determined by the individual structure of your home and the strength of your mesh network. If you're see…
How to Add Your ZSE44 Temperature | Humidity XS Sensor to Your Z-Wave System
### Prior to mounting your ZSE43 sensor in its final location, you'll need to include your ZSE44 sensor to your Z-Wave network. **To auto-include your ZSE44 Temperature|Humidity XS Sensor:** 1. Put your Z-Wave hub into** inclusion/pairing mode** (see your hub's manual for instructions since each brand is differen…
Can't Add My ZEN16 Multirelay to My Z-Wave System
## Your ZEN16 won't include to your Z-Wave system? Start with exclusion! Exclusion is like a soft reset for the Multirelay; it can help with a variety of inclusion and configuration issues and can even be done without the device ever being included to your hub! Here are the steps to exclude the ZEN16: 1. Make sur…
How to Add Your ZSE41 Open | Close XS Sensor to Your Z-Wave System
## Including a device to your Z-Wave system is also called adding or pairing. You'll need to include your ZSE41 sensor to your network before mounting it in its final location. **To auto-include your ZSE41 Open | Close XS Sensor:** 1. Put your Z-Wave hub into** inclusion/pairing mode** (see your hub's manual for …
My ZEN16 Multirelay is Unresponsive to My Z-Wave System
## Is your Multirelay not responding to Z-Wave commands? It may be out of range or experiencing interference. The ZEN16 has a range of up to 150 feet (line of sight). Please remember, the range is determined by the specific structure of your home and the strength of your mesh network. Interferences like large furnitu…
How to Add Your ZSE43 Tilt | Shock XS Sensor to Your Z-Wave System
### Adding or pairing a device to your Z-Wave system is called Inclusion. You'll need to include your ZSE43 sensor to your network before mounting it in its final location. **To auto-include your ZSE43 Tilt | Shock XS Sensor:** 1. Put your Z-Wave hub into** inclusion/pairing mode** (see your hub's manual for inst…
How to Add Your ZEN52 Double Relay to Your Z-Wave System
## For Z-Wave control of the ZEN52 Double Relay you will need to include it to your network; a process also known as adding or pairing. **To auto-include your ZEN52 Double Relay:** 1. Put your Z-Wave hub into** inclusion/pairing mode** (see your hub's manual for instructions since each brand is different). If you’…
