How to Add Your ZEN74 Toggle Dimmer to SmartThings
Connecting your ZEN74 Dimmer to SmartThings couldn't be easier! You'll want to install the new lua Edge driver for the device first, in order to access all the advanced features of the dimmer; however, it will be recognized as a simple dimmer out of the box on SmartThings. Once the driver is installed, just f…
How to Access Advanced Settings for My ZSE44 Temperature | Humidity XS Sensor on SmartThings
With the SmartThings transition to a new platform (the lua platform ), the original Groovy custom device handlers are no longer supported. We have created new custom Edge drivers specifically for the lua platform. Please follow the instructions below on how to install the driver. If you haven't added one before, it…
My ZEN30 Double Switch Shows Offline in SmartThings
This type of error may indicate a range issue or even a configuration issue. Here are some things to try: Network repair is a helpful feature that allows you to refresh your mesh network's connections, so it's best to start here: * Open your SmartThings app and locate your SmartThings hub under Devices. Tap the…
My ZEN24 Dimmer Switch Shows Offline in SmartThings
This is product is discontinued and replaced with the ZEN74 . What does that mean? As long as your dimmer works fine manually, the Unavailable error usually indicates a range or connectivity issue. You'll need to perform a Network Repair to refresh your mesh network's connections: * Open your SmartThings ap…
ZEN06 Smart Plug & Compatible Hubs
This is product is discontinued and replaced with ZEN04 . What does that mean? Will the Smart Plug ZEN06 work with my hub? The Smart Plug works great with the following Z-Wave systems: * 2GIG (no power consumption info or advanced settings available) * ADT Pulse (no advanced settings available) * Alarm.com (n…
My ZSE42 Water Leak XS Sensor Shows Offline in SmartThings
If your sensor paired successfully but shows offline, it may indicate a range or connectivity issue. You can use the Network Repair feature to refresh your mesh network's connections using the SmartThings app. It will help the hub find a more efficient route to the sensor. See the steps for Network Repair below: …
My ZEN26 On/Off Switch Shows Offline in SmartThings
Let's try to figure out this range or connectivity issue together. Network repair should be our first move. This is a nifty feature in your SmartThings app that allows you to refresh your mesh network's connections: * Open your SmartThings app and locate your SmartThings hub under Devices. Tap the hub to see th…
My ZSE19 Multisiren Shows Offline in SmartThings
This is product is discontinued and has been replaced by the ZSE50 Siren & Chime : What does that mean? Documentation for the new ZSE50 Siren & Chime can be found here: ZSE50 Knowledge Base Because the device was discontinued before SmartThings moved from the groovy platform to the lua platform, we will not be c…
My ZEN22 Dimmer Switch Shows Offline in SmartThings
This is product is discontinued and replaced with ZEN72 . What does that mean? Connectivity issues happen to the best of us. Here's what to try if your dimmer keeps dropping offline: Let's start by refreshing your mesh network's connections with Network Repair: * Open your SmartThings app and locate your Sma…
How to Add Your ZSE11 Q Sensor to SmartThings
Include the Q Sensor to your Z-Wave network in just a few easy steps! You will need to install the custom lua Edge driver for your sensor to be correctly recognized on SmartThings. Click here for detailed installation instructions. Once the Edge driver is installed, you can go ahead and include the ZSE11 sensor …
