My ZAC38 Range Extender is Unresponsive to Home Assistant
If your ZAC38 Range extender is powered and included to the hub but it is not responding to Z-Wave commands, try the simple troubleshooting steps below to resolve the issue! While the ZAC38 is a Z-Wave Plus device that has range of up to 400 feet ( line of sight ); interferences like stone, metal, and thick walls ca…
My ZAC36 Valve Actuator Shows Offline in Home Assistant
If the ZAC36 is included to Home Assistant but is unresponsive to commands, you may need to try healing the network. Large furniture, thick walls, or metal elements can cause interference and shorten the range. Z-Wave range is determined by the structure of your home and the strength of your mesh network. If you'…
My ZEN55 Smoke & CO Detector Bridge Shows Offline in Home Assistant
Connectivity issues? Is your ZEN55 Smoke & CO Detector Bridge included and configured but showing offline and is unresponsive to commands from the hub? The best thing to try is running a network heal! The exact range for any Z-Wave device is determined by the specific structure of your home and the strength of your …
Can't Add My ZEN54 0-10V Dimmer to Home Assistant
Not able to add your ZEN54 0-10V Dimmer to Home Assistant? Start by excluding the device! The ZEN54 can be excluded from Home Assistant even if it has never been successfully included. Exclusion is an easy process that acts like a hub-based reset to resolve any configuration or connectivity issues Exclude the ZEN54:…
Can't Add My ZEN06 Smart Plug to Home Assistant
This is product is discontinued and replaced with ZEN04 . What does that mean? Having issues including the ZEN06 to Home Assistant? Try exclusion, which acts as a soft reset for the device. You can exclude a device from Home Assistant even if it has never successfully been included. Here's how to do it: * In …
Can't Add My ZSE70 Outdoor Motion Sensor to Home Assistant
If you're having issues including your ZSE70 Outdoor Motion Sensor to Home Assistant, exclusion is the first thing to try. You can do this even if the sensor has never been included; it's simply a soft Z-Wave reset that tends to resolve most inclusion or configuration issues. Exclusion Process * In Home Assistant…
How to Access Advanced Settings for ZSE19 S2 MultiSiren on Home Assistant
This is product is discontinued and has been replaced by the ZSE50 Siren & Chime : What does that mean? Documentation for the new ZSE50 Siren & Chime can be found here: ZSE50 Knowledge Base Ready to customize your Multisiren? The device is fully integrated, so the advanced settings should be available. The ZS…
How to Access Advanced Settings for My ZEN54 0-10 V Dimmer on Home Assistant
Use the advanced settings to fully customize your ZEN54 0-10V Dimmer! The ZEN54 Dimmer is fully integrated with the latest JS integration of Home Assistant , so you should have access to all of its advanced settings if you're running version 0.1.81 or higher. If you aren't on the JS integration yet, Home Assistant …
How to Add Your ZEN75 Heavy Duty Switch to Home Assistant
Once you've got your ZEN75 Heavy Duty Switch installed and working manually, it's time to add it to your Home Assistant network! Zooz products are officially integrated with the new ZWaveJS integration of Home Assistant. If you're experiencing issues with accessing the advanced settings of your ZEN75 we would reco…
How to Access Advanced Settings for ZEN06 Smart Plug on Home Assistant
This is product is discontinued and replaced with ZEN04 . What does that mean? Customize your ZEN06 through the advanced settings! The ZEN06 is integrated with the latest JS integration of Home Assistant . If you aren't on the JS integration yet, Home Assistant currently recommends handling Z-Wave devices throug…
