My ZEN55 Smoke & CO Detector Bridge Shows Offline in Home Assistant
Connectivity issues? Is your ZEN55 Smoke & CO Detector Bridge included and configured but showing offline and is unresponsive to commands from the hub? The best thing to try is running a network heal! The exact range for any Z-Wave device is determined by the specific structure of your home and the strength of your …
Can't Add My ZEN06 Smart Plug to Home Assistant
This is product is discontinued and replaced with ZEN04 . What does that mean? Having issues including the ZEN06 to Home Assistant? Try exclusion, which acts as a soft reset for the device. You can exclude a device from Home Assistant even if it has never successfully been included. Here's how to do it: * In …
My ZEN37 Wall Remote is Unresponsive to Home Assistant
Are you finding your ZEN37 Wall Remote unresponsive to Z-Wave commands? We've compiled a list of troubleshooting steps below! Your Wall Remote is an 800-Series Z-Wave device that has a range of up to 250 feet (line of sight). With that said, interferences like large furniture, thick walls, and metal elements can sho…
How to Access Advanced Settings for ZSE19 S2 MultiSiren on Home Assistant
This is product is discontinued and has been replaced by the ZSE50 Siren & Chime : What does that mean? Documentation for the new ZSE50 Siren & Chime can be found here: ZSE50 Knowledge Base Ready to customize your Multisiren? The device is fully integrated, so the advanced settings should be available. The ZS…
How to Access Advanced Settings for My ZEN54 0-10 V Dimmer on Home Assistant
Use the advanced settings to fully customize your ZEN54 0-10V Dimmer! The ZEN54 Dimmer is fully integrated with the latest JS integration of Home Assistant , so you should have access to all of its advanced settings if you're running version 0.1.81 or higher. If you aren't on the JS integration yet, Home Assistant …
Can't Add My ZEN05 Outdoor Smart Plug to Home Assistant
Having issues including the ZEN05 Outdoor Smart Plug to Home Assistant? Let's try excluding it first! The best part: a device doesn't need to be included first to be excluded - and it'll help with any configuration or connectivity issues! Exclusion Instructions * In Home Assistant: open Settings > Devices and …
How to Access Advanced Settings for ZEN06 Smart Plug on Home Assistant
This is product is discontinued and replaced with ZEN04 . What does that mean? Customize your ZEN06 through the advanced settings! The ZEN06 is integrated with the latest JS integration of Home Assistant . If you aren't on the JS integration yet, Home Assistant currently recommends handling Z-Wave devices throug…
My ZAC36 Valve Actuator Shows Offline in Home Assistant
If the ZAC36 is included to Home Assistant but is unresponsive to commands, you may need to try healing the network. Large furniture, thick walls, or metal elements can cause interference and shorten the range. Z-Wave range is determined by the structure of your home and the strength of your mesh network. If you'…
My ZEN14 Outdoor Double Plug is Unresponsive to Home Assistant
Are you able to control the ZEN14 Outdoor Double Plug manually, but it is unresponsive to Z-Wave commands? Try the troubleshooting steps below! Your ZEN14 Outdoor Double Plug is a Z-Wave Plus device that has range of up to 300 feet (line of sight); however, interferences like large furniture, thick walls, and metal …
My ZEN52 Double Relay Shows Offline in Home Assistant
Is the ZEN52 included to Home Assistant, but unresponsive to commands? You may need to heal the network. Interferences like furniture, thick walls, or metal elements can shorten range. The range for the device is determined by the specific structure of your home and the strength of your mesh network. If you're se…
