Can you control the ZEN05 Outdoor Smart Plug manually, but find it is not responding to Z-Wave commands? Try the troubleshooting steps below to resolve the issue! While the ZEN05 Outdoor Plug is a Z-Wave Plus device that has range of up to 300 feet (line of sight); interferences like stone, metal, and thick walls ca…
Adjust the Advanced Parameters to customize the ZSE70 Outdoor Motion Sensor! The ZSE70 Motion Sensor is integrated with the latest JS integration of Home Assistant . If you aren't on the JS integration yet, Home Assistant currently recommends handling Z-Wave devices through the new Z-Wave JS integration since a…
Are you finding your ZEN37 Wall Remote unresponsive to Z-Wave commands? We've compiled a list of troubleshooting steps below! Your Wall Remote is an 800-Series Z-Wave device that has a range of up to 250 feet (line of sight). With that said, interferences like large furniture, thick walls, and metal elements can sho…
Customize the ZEN53 DC Motor Controller by utilizing the advanced settings! The ZEN53 will be fully integrated with the latest JS integration of Home Assistant , so you should have access to all of its advanced settings if you're running version 0.1.81 or higher. If you aren't on the JS integration yet, Home Assist…
If you're having issues including your Wall Remote to Home Assistant, exclusion is the first thing to try. It may sound counter-intuitive, but excluding a device is simply a soft, hub-based reset that resolves most inclusion or configuration issues. A device doesn't need to be included first to be able to be exclude…
If you are having difficulty including your ZEN53 DC Motor Controller to Home Assistant, the best place to start is exclusion! The device can be excluded from Home Assistant even if it has never been successfully included. Exclusion is a simple process that acts like a hub-based reset that helps with any configuratio…
So your ZEN04 is controlling the load manually, but it is not responding to Z-Wave commands? Try the simple troubleshooting steps below to resolve the issue! While the ZEN04 Smart Plug is a Z-Wave Plus device that has range of up to 300 feet ( line of sight ); interferences like stone, metal, and thick walls can sub…
This is product is discontinued and replaced with ZEN04 . What does that mean? Do you have manual control of the ZEN06, but you're unable to control it via Home Assistant? Try the steps below: Interferences like large furniture, thick walls, and metal elements can shorten range. Ultimately, the range is determine…
Having issues including the ZEN05 Outdoor Smart Plug to Home Assistant? Let's try excluding it first! The best part: a device doesn't need to be included first to be excluded - and it'll help with any configuration or connectivity issues! Exclusion Instructions * In Home Assistant: open Settings > Devices and …
Connectivity issues? Is your ZEN55 Smoke & CO Detector Bridge included and configured but showing offline and is unresponsive to commands from the hub? The best thing to try is running a network heal! The exact range for any Z-Wave device is determined by the specific structure of your home and the strength of your …