My ZSE70 Outdoor Motion Sensor is Unresponsive to Home Assistant
You've included your sensor to Home Assistant, but it's not updating regularly and/or unresponsive to commands. Here's what to try if your device shows connectivity issues: Your ZSE70 Outdoor Motion Sensor has a range of up to 130 ft line of sight and up to 1300 ft with long range enabled on a supporting long range …
Can't Add My ZEN35 Scene Dimmer to Home Assistant
If you're having trouble adding the ZEN35 Scene Dimmer to your Home Assistant network then you should try excluding it first! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 se…
My ZEN53 DC Motor Controller Shows Offline in Home Assistant
Is your ZEN53 showing offline in Home Assistant and is unresponsive to commands from the hub? Start by trying to heal the network. Large furniture, thick walls, metal elements and certain types of glass can shorten range. The exact range is determined by the specific structure of your home and the strength of your …
How to Access Advanced Settings for My ZEN35 Scene Dimmer on Home Assistant
The possibilities for customization are endless with the ZEN35 Scene Dimmer! With the JS integration of Home Assistant, you should have access to all of its advanced settings once you've included the Scene Dimmer. If you aren't on the JS integration yet, Home Assistant currently recommends handling Z-Wave devices th…
My ZEN54 0-10V Dimmer Shows Offline in Home Assistant
Is your ZEN54 0-10V Dimmer successfully included but showing offline in Home Assistant? Is it unresponsive to commands from the hub? Try a network heal! The exact range for any Z-Wave device is determined by the specific structure of your home and the strength of your mesh network. Large furniture, thick walls, meta…
My ZEN05 Outdoor Smart Plug is Unresponsive to Home Assistant
Can you control the ZEN05 Outdoor Smart Plug manually, but find it is not responding to Z-Wave commands? Try the troubleshooting steps below to resolve the issue! While the ZEN05 Outdoor Plug is a Z-Wave Plus device that has range of up to 300 feet (line of sight); interferences like stone, metal, and thick walls ca…
How to Access Advanced Settings for the ZEN05 Outdoor Plug on Home Assistant
The ZEN05 Outdoor Smart Plug is fully integrated with the new JS Z-Wave integration of Home Assistant, so you will have access to all of the advanced settings and features out of the box. If you aren't on the JS integration yet, Home Assistant currently recommends handling Z-Wave devices through the JS integration …
Can't Add My ZEN53 DC Motor Controller to Home Assistant
If you are having difficulty including your ZEN53 DC Motor Controller to Home Assistant, the best place to start is exclusion! The device can be excluded from Home Assistant even if it has never been successfully included. Exclusion is a simple process that acts like a hub-based reset that helps with any configuratio…
My ZEN06 Smart Plug is Unresponsive to Home Assistant
This is product is discontinued and replaced with ZEN04 . What does that mean? Do you have manual control of the ZEN06, but you're unable to control it via Home Assistant? Try the steps below: Interferences like large furniture, thick walls, and metal elements can shorten range. Ultimately, the range is determine…
How to Access Advanced Settings for My ZEN53 DC Motor Controller on Home Assistant
Customize the ZEN53 DC Motor Controller by utilizing the advanced settings! The ZEN53 will be fully integrated with the latest JS integration of Home Assistant , so you should have access to all of its advanced settings if you're running version 0.1.81 or higher. If you aren't on the JS integration yet, Home Assist…
