You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
Looking for Z-Box Hub Support? Please click here to access the Z-Box Hub Support Portal.
announcement close button

Showing articles from ZEN22 tag

What Happens if My Zooz Device Has Been Discontinued?

## It's out with the old and in with the new. The world of Z-Wave is constantly changing and improving to give you the fastest, strongest, most secure smart home experience - and so is Zooz! _What Kind of Changes Can Occur With Zooz Devices?_ * **Firmware changes** * New firmware can be applied to your exist…

How to Access Advanced Settings for ZEN22 Dimmer Switch on Vera

This is product is discontinued and replaced with [ZEN72][1]. [What does that mean? ][2] ## Access all of the ZEN22's advanced features, like an auto timer and association reports, in just a few easy steps. Use the steps below to change any setting for your ZEN22 Dimmer in your Vera interface; we took on/off status…

My ZEN22 Dimmer Switch Shows Offline in Hubitat

This is product is discontinued and replaced with [ZEN72][1]. [What does that mean? ][2] ## If your ZEN22 switch is showing “offline”, a Z-Wave Network Repair could help resolve any range or configuration issues it could be experiencing. Check if your Hubitat hub has the latest platform version installed before run…

My ZEN22 Dimmer Switch is Unresponsive to Home Assistant

This is product is discontinued and replaced with [ZEN72][1]. [What does that mean? ][2] ### Is your dimmer switch working manually but you're unable to control it via Home Assistant? Here's what to try if your switch goes offline or is unresponsive to Z-Wave commands: Your switch is a Z-Wave Plus device that has r…

Can't Add My ZEN22 Dimmer Switch to Hubitat

This is product is discontinued and replaced with [ZEN72][1]. [What does that mean? ][2] ## In order to add the ZEN22 to your hub, you may need to exclude it first. The exclusion process acts as a soft reset for your switch that can solve different inclusion or configuration problems. Your hub will confirm an “unkn…

Can't Add My ZEN22 Dimmer Switch to Home Assistant

This is product is discontinued and replaced with [ZEN72][1]. [What does that mean? ][2] ### If you're having issues including your dimmer switch to Home Assistant, exclusion is the first thing to try; exclusion is like a soft reset: A device doesn't need to be included first to be able to excluded. Here's how to d…

Recommended Accessories for Your ZEN22 Dimmer Switch

## The little details matter when it comes to finalizing the installation of your ZEN22 switch - let's choose the right accessories! In order to have your new ZEN22 dimmer switch match the color of your existing white wall plates (or if you're are looking for new wall plates), we would recommend getting the [Leviton …

My ZEN22 Dimmer Switch Shows "Can't Detect Device" in Vera

This is product is discontinued and replaced with [ZEN72][1]. [What does that mean? ][2] ### This error may hint at a range or connectivity issue. **Update Neighbor Nodes** should be your first stop. It's a helpful feature in the Vera app that refreshes the connections between Vera and your devices. It will help Ve…

My ZEN22 Dimmer Switch is Unresponsive to My Z-Wave System

This is product is discontinued and replaced with [ZEN72][1]. [What does that mean? ][2] ### Here's what to try if your dimmer is unresponsive to Z-Wave commands: Your Dimmer Switch is a Z-Wave Plus device that has range of 100 feet, but interferences like large furniture, thick walls, and metal elements can shorte…

My ZEN22 Dimmer Switch Shows Offline in Wink

This is product is discontinued and replaced with [ZEN72][1]. [What does that mean? ][2] ### If your switch goes Offline, this usually points to a connectivity issue. Here's what to try: **Network Discovery **to the rescue! This is a cool feature in Wink's app that allows you to refresh the connections between hub …

scroll to top icon