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Showing articles from Offline tag

My ZSE44 Temperature | Humidity XS Sensor Shows Offline in Vera

Does your Temperature | Humidity Sensor show offline? A range or connectivity issue could be the cause. Once you have included your ZSE44 successfully, refreshing the connections in your mesh network is the next step. You can do this in Vera with a simple feature called  Update Neighbor Nodes.  It will help Vera fin…

My ZEN16 Multirelay Shows "Can't Detect Device" in Vera

A "Can't Detect Device" error suggests a range or connectivity issue. If the ZEN16 displays as "can't detect device" in your Vera app, try to resolve the issue by using  Update Neighbor Nodes.  This is a helpful feature in Vera's interface that allows you to refresh the connections between hub and the devices and sh…

My ZEN06 Smart Plug is Unresponsive to Home Assistant

This is product is discontinued and replaced with ZEN04 . What does that mean? Do you have manual control of the ZEN06, but you're unable to control it via Home Assistant? Try the steps below: Interferences like large furniture, thick walls, and metal elements can shorten range. Ultimately, the range is determine…

My ZEN14 Outdoor Double Plug is Unresponsive to My Z-Wave System

Is your ZEN14 Outdoor Double Plug unresponsive to your app, failing to update status, or showing that it's offline? This hints at a connectivity issue: Even with a range of 300 feet (line of sight), interferences like thick walls, large furniture, and metal or glass elements can shorten this range. The range for the…

My ZEN55 Smoke & CO Detector Bridge is Unresponsive to My Z-Wave System

You've successfully installed and included your ZEN55 Smoke & CO Detector Bridge, but it's offline or unresponsive to Z-Wave commands?  Give the troubleshooting steps below a try! Range is determined by the individual structure of your home and the strength of your mesh network; sometimes, interference like metal, s…

My ZEN55 Smoke & CO Detector Bridge Shows Offline in Home Assistant

Connectivity issues? Is your ZEN55 Smoke & CO Detector Bridge included and configured but showing offline and is unresponsive to commands from the hub? The best thing to try is running a network heal! The exact range for any Z-Wave device is determined by the specific structure of your home and the strength of your …

My ZEN05 Outdoor Smart Plug Shows Offline in Hubitat

Experiencing connectivity issues with your ZEN05 Outdoor Smart Plug? This can happen if it is out of range or didn’t configure properly when including. Z-Wave Network Repair can help! Ensure that your Hubitat platform version is up-to-date first. Then, you can use Z-Wave Repair to refresh your connections. Follow…

My ZEN04 Smart Plug is Unresponsive to Home Assistant

So your ZEN04 is controlling the load manually, but it is not responding to Z-Wave commands? Try the simple troubleshooting steps below to resolve the issue! While the ZEN04 Smart Plug is a Z-Wave Plus device that has range of up to 300 feet ( line of sight ); interferences like stone, metal, and thick walls can sub…

My ZEN05 Outdoor Smart Plug is Unresponsive to My Z-Wave System

Is your ZEN05 plugged in but not responding to your app, updating status, or showing that it's offline? This suggests a connectivity issue: The Outdoor Smart Plug is a 700 series Z-Wave Plus device that has range of 300 feet (line of sight). Even so, interferences like thick walls, large furniture, and metal or glas…

My ZEN14 Outdoor Double Plug is Unresponsive to Home Assistant

Are you able to control the ZEN14 Outdoor Double Plug manually, but it is unresponsive to Z-Wave commands? Try the troubleshooting steps below! Your ZEN14 Outdoor Double Plug is a Z-Wave Plus device that has range of up to 300 feet (line of sight); however, interferences like large furniture, thick walls, and metal …

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