What Happens if My Zooz Device Has Been Discontinued?
## It's out with the old and in with the new. The world of Z-Wave is constantly changing and improving to give you the fastest, strongest, most secure smart home experience - and so is Zooz! _What Kind of Changes Can Occur With Zooz Devices?_ * **Firmware changes** * New firmware can be applied to your exist…
How to Access Advanced Settings for ZEN22 Dimmer Switch on Vera
## Access all of the ZEN22's advanced features, like an auto timer and association reports, in just a few easy steps. Use the steps below to change any setting for your ZEN22 Dimmer in your Vera interface; we took on/off status recovery as **an example, **but the same steps apply for any other setting. The full detai…
My ZEN22 Dimmer Switch Shows Offline in Hubitat
## If your ZEN22 switch is showing “offline”, a Z-Wave Network Repair could help resolve any range or configuration issues it could be experiencing. Check if your Hubitat hub has the latest platform version installed before running the Z-Wave Network Repair. This will repair your mesh network connections and improve …
My ZEN22 Dimmer Switch is Unresponsive to Home Assistant
### Is your dimmer switch working manually but you're unable to control it via Home Assistant? Here's what to try if your switch goes offline or is unresponsive to Z-Wave commands: Your switch is a Z-Wave Plus device that has range of 100 feet (line of sight). Even so, blockages like large furniture, thick walls, and…
Can't Add My ZEN22 Dimmer Switch to Hubitat
## In order to add the ZEN22 to your hub, you may need to exclude it first. The exclusion process acts as a soft reset for your switch that can solve different inclusion or configuration problems. Your hub will confirm an “unknown” device was excluded which will allow you to then try and add it again. Confirm you hav…
Can't Add My ZEN22 Dimmer Switch to Home Assistant
### If you're having issues including your dimmer switch to Home Assistant, exclusion is the first thing to try; exclusion is like a soft reset: A device doesn't need to be included first to be able to excluded. Here's how to do it: 1. In Home Assistant: open **Settings **> **Devices and Services **> **Z-Wave JS**…
Recommended Accessories for Your ZEN22 Dimmer Switch
## The little details matter when it comes to finalizing the installation of your ZEN22 switch - let's choose the right accessories! In order to have your new ZEN22 dimmer switch match the color of your existing white wall plates (or if you're are looking for new wall plates), we would recommend getting the [Leviton …
My ZEN22 Dimmer Switch Shows "Can't Detect Device" in Vera
### This error may hint at a range or connectivity issue. **Update Neighbor Nodes** should be your first stop. It's a helpful feature in the Vera app that refreshes the connections between Vera and your devices. It will help Vera find the most efficient route to your switch. We'd recommend giving this a try first: 1…
How Do I Perform Hard Reset on My ZEN22 Dimmer Switch?
## Trouble with your ZEN22 Dimmer? Give a reset a try! If you've already tried excluding the dimmer from your network, and your ZEN22 Dimmer is unresponsive to manual and Z-Wave control, then a factory reset is the next step. A hard reset will erase all custom settings and recorded activity, returning the device to f…
My ZEN22 Dimmer Switch is Unresponsive to My Z-Wave System
### Here's what to try if your dimmer is unresponsive to Z-Wave commands: Your Dimmer Switch is a Z-Wave Plus device that has range of 100 feet, but interferences like large furniture, thick walls, and metal elements can shorten range. Ultimately range is determined by the specific structure of your home and the stre…
