My ZEN76 S2 Switch Shows Offline in SmartThings
Trouble keeping your ZEN76 Switch connected? Let's try to repair the mesh network! Your SmartThings hub has many useful features, including one called Repair Z-Wave Network . A network repair helps refresh your SmartThings network's connections and helps the hub find the most efficient communication routes to each …
My ZEN31 RGBW Dimmer Shows "Can't Detect Device" in Vera
This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? Let's try updating neighbors nodes first. The "Can't Detect Device" error message can indicate a connectivity, range, or configuration issue, so Updating Neighbor Nodes can help.This is a useful …
My Outdoor Motion Sensor ZSE29 is Unresponsive to Home Assistant
This is product is discontinued and replaced with ZSE70 . What does that mean? You've included your sensor to Home Assistant, but it's not updating regularly and/or unresponsive to commands. Here's what to try if your device shows connectivity issues: Your S2 Motion Sensor is a Z-Wave Plus device that has range o…
My ZEN25 Double Plug Shows Offline in Hubitat
This is product is discontinued and replaced with the ZEN04 or ZEN15 . What does that mean? Your ZEN25 Double Plug could be displaying as “offline” in Hubitat if it is out of range or didn’t configure properly. The problem might be fixed with a simple solution: Z-Wave Network Repair. You’ll want to see if you…
My ZEN30 Double Switch Shows Offline in Wink
Connectivity and range issues are common in the world of Z-Wave devices. Here are some things to try: Network Discovery should be the first thing.This is a feature in Wink's app that allows you to refresh the connections between hub and devices, and may help Wink find the most efficient route to your Double Switch:…
My ZEN73 On/Off Toggle Switch Shows Offline in SmartThings
If your ZEN73 works manually, but shows offline or disconnects from SmartThings, you may need to repair the mesh network! In the SmartThings app, you'll find a feature called Repair Z-Wave Network . A network repair will help refresh your mesh network's connections and help the hub find the most efficient communica…
My RGBW Dimmer ZEN31 is Unresponsive to Home Assistant
This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? Here's what to try if your dimmer goes offline or is unresponsive to Z-Wave commands: Your RGBW Dimmer is a Z-Wave Plus device that has range of 100 feet (line of sight). With that said, interferen…
My Power Strip ZEN20 is Unresponsive to Home Assistant
Can your Power Strip be turned on/off manually but you're unable to control it via Home Assistant? Here's what to try if your device goes offline or is unresponsive to Z-Wave commands: Your Power Strip is a Z-Wave Plus device that has range of 100 feet (line of sight). Even so, interferences like large furniture, th…
My ZEN30 Double Switch Shows Offline in Hubitat
There could be a range or configuration issue if your ZEN30 switch is displaying as "offline" in Hubitat A Z-Wave Repair could fix the issue. You’ll want to check that you have the latest version of Hubitat and the latest firmware update installed on your device. If you do, then you can use repair Z-Wave, to refresh…
My Power Switch ZEN15 is Unresponsive to Home Assistant
Can your Power Switch be turned on/off manually but you're unable to control it via Home Assistant? Here's what to try if your device goes offline or is unresponsive to Z-Wave commands: Your Power Switch is a Z-Wave Plus device that has range of 100 feet (line of sight). Even so, interferences like large furniture, …
