Can't Add My ZEN32 Scene Controller to Hubitat
Inclusion doesn't always work on the first try - if that's the case with your ZEN32 Scene Controller, you should try excluding it! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 7…
My ZEN32 Scene Controller Shows Offline in Home Assistant
If you were able to include the ZEN32 Scene Controller, but it's not responding to Z-Wave commands, it could be experiencing a range or connectivity issue. While the ZEN32 uses the latest Z-Wave chip and has a range of up to 500 feet line of sight (between the hub and nearest non-battery powered Z-Wave device), it c…
My ZEN32 Scene Controller Shows Offline in SmartThings
If your ZEN32 is included to SmartThings, but shows as offline or isn't responding to Z-Wave commands, then it could be out of range or experiencing some kind of connectivity issue. It's possible the hub hasn't found the most efficient route to reach the ZEN32 in it's target location. Network repair can help the hub…
My ZEN32 Scene Controller Shows Offline in My Z-Wave System
If your ZEN32 Scene Controller isn't responding to Z-Wave commands, it could indicate a range or connectivity issue. The Scene Controller has a range of up to 500 feet (line of sight) and uses the latest 700 series Z-Wave chip. Even so, the range is determined by the specific structure of your home and the strength …
My ZEN32 Scene Controller Works Manually but the Blue LED Indicator is Off
By default, the LED indicators on the ZEN32 buttons will be off when they are on, and on when the buttons are off. If you're not seeing the LEDs light up at all, but still able to control any load that is connected to the relay or programmed to the buttons, then it's possible you'll need to change some settings. …
How to Access Advanced Settings for My ZEN32 Scene Controller on Vera
The ZEN32 Scene Controller can be customized in a lot of ways! Change the settings of LED indicator modes, colors, and brightness levels, as well as many other features of your Scene Controller. Check out the full settings available for the ZEN32 here . Unfortunately, Vera doesn't currently support the scene contr…
How to Add Your ZEN32 Scene Controller to Vera
The Scene Controller can currently support direct association on Vera hubs! For now, the ZEN32 buttons can only be programmed via direct association to control other devices in the Vera interface since scene control is not yet supported with Zooz switches. To control other Z-Wave devices, they would need to be added…
ZEN32 Scene Controller Range Test Tool
You can test the range of your ZEN32 Scene Controller straight from the device. Just follow the steps below to see if you have good Z-Wave coverage in the location of your switch. Hold the relay button down for 20 seconds until the LED indicator turns solid red, then within 2 seconds click button 4 to enter range te…
Recommended Accessories for Your ZEN32 Scene Controller
The ZEN32 Scene Controller is an awesome addition for any smart home! If you're looking to have the ZEN32 match your wall plates, we would recommend getting Leviton white wall plates , commonly found in most hardware stores. The ZEN32 Scene Controller is available in white and light almond. Find the light almon…
How to Program Your ZEN32 Scene Controller on Vera
The ZEN32 Scene Controller is not fully supported by Vera at the moment. While you'll be able to use it as a light switch (connected to the main button), the only way to assign actions to the small remote control buttons is now through direct association. The limitation with direct association programming is that yo…
