You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
Looking for Z-Box Hub Support? Please click here to access the Z-Box Hub Support Portal.
announcement close button

Showing articles from ZEN77 tag

My ZEN77 S2 Dimmer 700 is Offline in Hubitat

## If your ZEN77 is showing as “offline” in Hubitat, it may be out of range or not configured properly. The issue could be resolved with a simple Z-Wave Network Repair. You’ll want to check that your Hubitat platform is running on the most up-to- date version first. Once you’ve done that, you can try repairing your n…

My ZEN27 Dimmer is Unresponsive to My Z-Wave System

## Does your dimmer work well manually but your hub's interface shows an error? If your dimmer is generally unresponsive to your Z-Wave hub, it may be connectivity or range issue. Your S2 Dimmer has range of 500 feet (line of sight). However, range can be shortened by interferences like metal and glass, thick walls, …

My ZEN77 S2 Dimmer 700 is Offline in Home Assistant

## Able to pair your ZEN77 to Home Assistant, but it's otherwise unresponsive? It could be a connectivity or range issue. The range of your ZEN77 Dimmer is up to 500 feet line of sight, but it can still experience connectivity issues with interferences like large furniture, thick walls, and metal elements shortening …

My ZEN77 S2 Dimmer 700 Shows Offline in SmartThings

## ZEN77 Dimmer showing offline in SmartThings? Give network repair a try! You can find a neat feature called **Repair Z-Wave Network **right in your SmartThings app! A network repair will help refresh your mesh network's connections and help the hub find the most efficient communication route to the device. After al…

Can't Add My ZEN77 S2 Dimmer 700 to Home Assistant

## ZEN77 Dimmer not pairing with Home Assistant? Let's try exclusion! Exclusion acts as a soft reset for the device and can actually help it pair and configure correctly. You can exclude any device, even if it's not included currently or was never added in the first place. **You'll have your ZEN77 excluded in no tim…

Can't Add My ZEN77 S2 Dimmer 700 to Hubitat

## Can't add the ZEN77 Dimmer to Hubitat? Maybe you need to exclude it first. Removing your ZEN77 from Hubitat first can help fix any problems it may be having with inclusion, even if it’s never been included to a hub. The app will simply confirm an “unknown” device was excluded. Before giving the process a try, chec…

Can't Add My ZEN77 S2 Dimmer 700 to SmartThings

## Exclusion is the best troubleshooting step for any inclusion issues. If you aren't able to include your ZEN77 dimmer to SmartThings, we recommend excluding it from the network first. The process will act as a soft reset to help with any configuration issues, and can be done even if the ZEN77 wasn't in the network …

How to Add Your ZEN77 S2 Dimmer 700 to Your Z-Wave System

## Start by ensuring the ZEN77 works well manually, and that you are able to fully dim and have on/off control from directly from the paddle. Next, you can include the unit to your Z-Wave system. Inclusion is known by a variety of terms, depending on the system you are using; adding, pairing, etc., but our standard t…

How to Add Your ZEN77 S2 Dimmer 700 to Home Assistant

## ZEN77 Dimmer installed and working 100% manually? Let's add it to Home Assistant! **Here are the steps for including the device to your network:** 1. In Home Assistant: open **Configuration **> **Integrations **> **Z-Wave JS** > **Configure**. 2. Click on **Add node**. 3. Click on **Start Inclusion** to ini…

Can't Add My ZEN77 S2 Dimmer 700 to My Z-Wave System

## So, you tried including your ZEN77 dimmer, and it failed? Start with exclusion! "Exclusion" is the standard term we use for removing or unpairing a device from your Z-Wave hub. Different hubs and brands will use different words for the same process, such as removing or unpairing. It may sound counter- intuitive, b…

scroll to top icon