Zooz 500 Series to 800 Series Switch Transition Guide
With the launch of our new 800 Series switches, you’ll enjoy the latest Z-Wave Long Range technology, better wireless performance, and updated designs. This guide will help you smoothly upgrade your 500 Series switches to their 800 Series counterparts by providing wiring notes, load ratings, size differences, and chi…
How to Control the LED Indicator on the ZEN77 Dimmer
The LED indicator on your ZEN77 Dimmer provides helpful visual signals, but you may prefer more control over its functionality. Whether you want a dimmer light, a different hue, or to turn it off completely, the ZEN77 offers various customization features to match your preferences. In this guide, we’ll walk you thro…
How to Access the Advanced Settings for ZEN77 Dimmer on HomeSeer
The ZEN77 offers a wide range of customization options to meet your smart home needs! This flexibility allows you to fine-tune your ZEN77 dimmer, ensuring it integrates seamlessly into your smart home ecosystem, providing the convenience and functionality you desire. Zooz products are officially integrated with the …
My ZEN77 S2 Dimmer Shows No Connection on My Z-Box Hub
Is your ZEN77 S2 Dimmer showing "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! While a device may show as "No Connection" in some sporadic cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. Unlike most hubs currently availab…
My ZEN77 Dimmer is Offline in HomeSeer
If your ZEN77 is unavailable, appears offline, or doesn't respond to commands via HomeSeer, follow the troubleshooting steps provided below. These steps can help identify and resolve common issues, ensuring your switch operates smoothly within your smart home system. When connected to the hub through the standard Z-…
Can't Add My ZEN77 Dimmer to HomeSeer
If you're having trouble adding your ZEN77 Dimmer to HomeSeer, we recommend trying the exclusion process first. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earli…
Can't Add My ZEN77 On/Off Switch to My Z-Box Hub
Need help including your ZEN77 Dimmer to your Z-Box hub? Give the exclusion process a try; it's the simplest and fastest way to resolve any inclusion or configuration issues. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that…
How to Add Your ZEN77 Dimmer to HomeSeer
Once you've completed the successful installation and confirmed the ZEN77 is working properly when tested manually, the next step is to integrate it into your HomeSeer network. This inclusion will allow you to automate and control your ZEN77 Dimmer remotely, unlocking the full potential of your smart home system. Fol…
How to Access Advanced Settings for My ZEN77 S2 Dimmer on Z-Box
Change the settings for your S2 Dimmer right in the WEB UI of your Z-Box Hub. You can adjust anything from ramp rate, through LED indicator color and brightness, to smart bulb mode with easy access to the advanced parameters. First, sign into your Z-Box Hub locally in the WEB UI with your computer connected to the s…
My ZEN27 Dimmer is Unresponsive to My Z-Wave System
Does your dimmer work well manually but your hub's interface shows an error? If your dimmer is generally unresponsive to your Z-Wave hub, it may be connectivity or range issue. Your S2 Dimmer has range of 500 feet (line of sight). However, range can be shortened by interferences like metal and glass, thick walls, an…
