## An “offline” status in Hubitat could mean your ZEN76 switch is out of range or hasn’t configured properly. Running a Z-Wave Network Repair may solve the problem. First, you’ll want to verify your Hubitat platform is updated to the latest version. Then you can follow these steps to run the repair on your network co…
## After testing your switch to verify it's working manually, let's include it to your Z-Wave system. We call it "inclusion" but there are many words for it depending on the system you're using. Inclusion is just the process of adding or pairing a device to your Z-Wave system. **Here's how to include your ZEN76 Swit…
## Let's start by excluding the switch. It may sound counter-intuitive, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. **Here's how to do it: ** 1. Bring your Z-Wave hub as close to the switch as possible 2. Put your Z-Wave controller into exclusion mode 3. **Tap th…
## If your switch works well manually but Z-Wave control isn't working, it may be a connectivity or range issue.** ** Your S2 Switch has range of up to 500 feet (line of sight). However, range can be shortened by interferences like metal and glass elements, large furniture, and thick walls. Ultimately range is determ…
## Trouble keeping your ZEN76 Switch connected? Let's try to repair the mesh network! Your SmartThings hub has many useful features, including one called **Repair Z-Wave Network**. A network repair helps refresh your SmartThings network's connections and helps the hub find the most efficient communication routes to e…
## Having trouble sending Z-Wave commands to your ZEN76 Switch? Here's what you can do. Your switch has a range of up to 500 feet (line of sight). However, interferences like large furniture, thick walls, and metal elements can still shorten its range. Ultimately range is determined by the specific structure of your …
## Get the ZEN76 paired to your hub in no time - but first, exclude it! The process serves as a soft reset to fix any inclusion or configuration issues, and can be done even if the ZEN76 Switch was never connected to your Hubitat network. You’ll want to make sure your Hubitat is also up-to-date with the version it’s …
## Can't add the ZEN76 S2 Switch to SmartThings? Don't panic - just exclude! If you're seeing inclusion issues with your ZEN76 switch, we recommend excluding it from the network first before giving inclusion another try. Your ZEN76 doesn't need to be included in SmartThings in order to be excluded. The process will a…
## Not able to include the ZEN76 Switch to Home Assistant? Exclusion can help! Exclusion is just a soft reset, but it can help with any inclusion or configuration issues. The process can be done even if the switch hasn't been added to the network before. **Use the instructions below for excluding the ZEN76 from Home…
### While Zooz switches were designed to connect to regular on/off switches in 3-way and 4-way scenarios to reduce the amount of hardware and time involved in the installation, there are some use cases where you would like to replace all of your switches in a multi-way set-up with smart switches. We cover the best pra…