My ZEN32 Scene Controller Shows Offline in Vera
ZEN32 not responding to Z-Wave commands? It could be a range or connectivity issue. The next best step after successfully including your Scene Controller is to refresh the connections in your mesh network. You can do this in Vera with a helpful feature called Update Neighbor Nodes. It will help Vera find the most …
How to Add Your ZEN32 Scene Controller to Home Assistant
Have your Scene Controller added in no time! With the new ZWaveJS integration of Home Assistant, your smart home setup becomes more seamless, robust, and future-ready. We strongly recommend upgrading to this integration to ensure your Zooz devices are recognized and function correctly. The latest Z-Wave JS UI …
How to Program Your ZEN32 Scene Controller on Vera
The ZEN32 Scene Controller is not fully supported by Vera at the moment. While you'll be able to use it as a light switch (connected to the main button), the only way to assign actions to the small remote control buttons is now through direct association. The limitation with direct association programming is that yo…
Can't Add My ZEN32 Scene Controller to Vera
If your ZEN32 has trouble being added to Vera, then exclusion is the next thing to try. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 …
My ZEN35 Scene Dimmer Shows Offline in Hubitat
If your ZEN35 Scene Dimmer is included but shows as offline in Hubitat, or isn't responding to commands, then there could be a range or configuration issue. In order to fix the issue, you can try to repair the Z-Wave network. You’ll want to check that you have the latest version of Hubitat and the latest firmware up…
How to Control the LED Indicator on the ZEN37 Wall Remote
The LED indicator on your device is a useful feature for displaying status updates, but sometimes, you may want more control over how it behaves. Whether you prefer a subtle glow, a specific color, or no light at all, your device offers several customization options. In this guide, we’ll walk you through the steps to…
How to Control the LED Indicator on the ZEN34 Remote Switch
The LED indicator on your device is a useful feature for displaying status updates, but sometimes, you may want more control over how it behaves. Whether you prefer a subtle glow, a specific color, or no light at all, your device offers several customization options. In this guide, we’ll walk you through the steps to…
How Can I Identify the Wiring For My Zooz Switches?
Don't install your Zooz switches if you're not absolutely sure that you have identified all of your wires correctly. Safety first! It's always best to consult a licensed electrician to complete the installation if you have any doubt about the process. Improper connections may cause personal injury and equipment dama…
How to Add Your ZEN35 Scene Dimmer to the Z-Box Hub
Add the ZEN35 Scene Dimmer to the Z-Box Hub and program the unit quickly and easily. Here is how to get started. If you're running Z-Box firmware release 5.172.18 or higher, you have the option to include your Z-Wave Long Range (ZWLR) supporting devices via the new Long Range protocol. Adding via ZWLR can be done bo…
ZEN30 Double Switch FAQs
Frequently Asked Questions About the ZEN30 Double Switch Find the answers to your questions quickly by searching key words! * Press the CTRL and F keys at the same time on your keyboard. A little box should pop up in your browser window. * Type in a key word in your question like "hub" or "compatible". You should…
