Can't Add My ZEN72 Dimmer to SmartThings
No need to panic if you aren't able to add the ZEN72 Dimmer to SmartThings. There are a few things we can try! If you're seeing inclusion issues with your dimmer, we recommend excluding the switch from the network before giving inclusion another go. Exclusion is a soft reset that can help if your device is experienc…
How to Access Advanced Settings for ZEN76 S2 Switch on Home Assistant
You can change the settings of your ZEN76 Switch to fit your smart home's needs! Zooz products are now officially integrated with the new ZWaveJS integration of Home Assistant . If you're experiencing issues with accessing the advanced settings of your ZEN76 Switch we would recommend first updating to the JS integ…
My ZEN72 Dimmer Shows Offline in SmartThings
If your ZEN72 Dimmer frequently drops offline from SmartThings, you may need to repair the network. Your SmartThings hub has a helpful feature called Repair Z-Wave Network in the app. This repair feature will help refresh your mesh network's connections and help the hub find the most efficient communication route …
5-Way Diagram for ZEN71, ZEN72, ZEN32, and ZEN35 Switches
Zooz ZEN71, ZEN72, ZEN32, and ZEN35 switches are compatible with 5-way installations only if one of the boxes has direct access to power and load (connection to the light). See the diagram below illustrating 5-way wiring for these models. In general, we recommend using the S2 models ( ZEN73, ZEN74, ZEN76, or ZEN77 f…
How To Program 2 Zooz Switches In a Virtual 3-Way With Regular Bulbs
Zooz switches were designed to connect to regular mechanical wall switches in 3-way installation to simplify the installation and reduce your product cost. But in some cases, you may want to use 2 smart switches to control the same light instead. Never use the wiring diagrams in the manual to connect 2 or more Zooz s…
4-Way Diagram for ZEN21, ZEN22, ZEN23, and ZEN24 Switches
Zooz 500 series switches (ZEN21, ZEN22, ZEN23, ZEN24) can be wired in 4-way set ups, but take note of these caveats before going ahead with the installation: (These are discontinued products, replacement models: ZEN71, ZEN72, ZEN73, and ZEN74 - note that the ZEN73 and ZEN74 models wire differently in 3-way and 4-way…
ZEN32 Scene Controller FAQs
Frequently Asked Questions About the ZEN32 Scene Controller Find the answers to your questions quickly by searching key words! * Press the CTRL and F keys at the same time on your keyboard. A little box should pop up in your browser window. * Type in a key word in your question like "hub" or "compatible". You sho…
ZEN35 Scene Dimmer FAQ's
Frequently Asked Questions About the ZEN35 Scene Dimmer Find the answers to your questions quickly by searching key words! * Press the CTRL and F keys at the same time on your keyboard. A little box should pop up in your browser window. * Type in a key word in your question like "hub" or "compatible". You should …
How to Control the LED Indicator on the ZEN30 Double Switch
The LED indicator on your ZEN30 Double Switch provides helpful visual feedback, but you may want more flexibility in how it functions. Whether you prefer a dim glow, a specific color, or no illumination at all, the Double Switch offers multiple customization options to suit your needs. In this guide, we’ll walk you …
Can't Add My ZEN72 Dimmer to HomeSeer
If you're experiencing difficulties adding your ZEN72 Dimmer to HomeSeer, you might need to try the exclusion process first. Exclusion serves as a soft reset for the device and can be performed even if your ZEN72 has never been paired with HomeSeer or any other Z-Wave network. This simple step can resolve connectivi…
