How to Use the ZEN17 Universal Relay as a Garage Door Opener
You can automate up to 2 garage doors with a single Universal Relay. Please ensure you have verified the local safety regulations before installing the ZEN17. Always test the device meticulously once you have wired and programmed it to prevent accidental operation. To accurately monitor the status of your garage door…
How to Separate the Sw Inputs from the Relay Outputs on the ZEN16 700 VER 2.0 & 800 VER 3.0
The new ZEN16 700 VER 2.0 and the ZEN16 800 VER 3.0 come with some additional functionality not available on the previous hardware VER 1.0. Based on your valuable feedback, we've refined the ZEN16 to offer a distinct advantage: separating Sw inputs from Relay outputs, unlocking boundless opportunities. You can now u…
My ZEN16 Multirelay is Unresponsive to My Z-Wave System
Is your Multirelay not responding to Z-Wave commands? It may be out of range or experiencing interference. The ZEN16 has a range of up to 150 feet (line of sight). Please remember, the range is determined by the specific structure of your home and the strength of your mesh network. Interferences like large furniture…
Why is My ZEN16 MultiRelay Not Recognized by Wink?
Unfortunately, Wink doesn't provide blanket compatibility for all multi-channel devices. The MultiRelay shows up as a single device in Wink so it only allows you to control all of the 3 relays at the same time. Individual control of the relays is not possible through Wink's sytem. If you were planning on using the M…
How to Use the ZEN16 MultiRelay with Commercial Gates
The MultiRelay is a simple and affordable way to add Z-Wave to your commercial gate opener. The below instructions are for the most common scenario so if the diagram doesn't match your installation, please get in touch with us for dedicated instructions. This article shows how to turn the open, close, and stop fun…
ZEN16 VS ZEN17: What's the Difference
There is a lot of smart home potential with the Zooz relay devices - so which model should you go with? Here are the main differences between the ZEN16 MultiRelay and the ZEN17 Universal Relay: * The ZEN16 has 3 NO relay while the ZEN17 has 2 NO-C-NC relays. * The switch inputs on the first version of the ZEN16 w…
ZEN16 MultiRelay Change Log
Here is a list of the changes and updates we made to the ZEN16 MultiRelay so far. VER. 1.0 (released 12/2019) Original release. Hardware: * Did NOT include USB C cable Firmware: 1.0 * 3 switch types to choose from (on/off toggle fixed to position, on/off toggle regular, momentary) * Built-in timer available …
ZEN17 Universal Relay FAQs
Frequently Asked Questions About the ZEN17 Universal Relay Find the answers to your questions quickly by searching key words! * Press the CTRL and F keys at the same time on your keyboard. A little box should pop up in your browser window. * Type in a key word in your question like "hub" or "compatible". You shou…
ZEN16 MultiRelay Advanced Settings
Here is a full list of advanced settings (parameters) for ZEN16 MultiRelay: Some parameters were added in later firmware updates so please make sure you're on the latest firmware to have all of the settings below available. You can view the change log for the ZEN16 here . On / Off Status After Power Failure Param…
My ZEN16 MultiRelay Shows Offline in SmartThings
If your device is showing "offline" this could mean there's an issue with range or configuration. Here's what to try first: Network repair is a helpful feature that allows you to refresh your mesh network's connections. See the instructions below: * Open your SmartThings app and locate your SmartThings hub unde…
