My ZEN22 Dimmer Switch Shows "Can't Detect Device" in Vera
### This error may hint at a range or connectivity issue. **Update Neighbor Nodes** should be your first stop. It's a helpful feature in the Vera app that refreshes the connections between Vera and your devices. It will help Vera find the most efficient route to your switch. We'd recommend giving this a try first: 1…
Can't Add My ZEN24 Dimmer to Vera
### Exclusion is the first thing to try. You can exclude the dimmer even if it was never included since exclusion is a kind of reset. Start by trying to [include the dimmer][1] to Vera again. It should be added as a Generic Z-Wave device. Once inclusion times out, try the steps below: 1. Tap the green **Retry** butt…
My ZEN23 On/Off Switch Shows "Can't Detect Device" in Vera
### Is it connectivity? Configuration? Range? Let's see if we can get Vera to detect your switch: Whenever you'd like to refresh connections between Vera and your device, check out **Update Neighbor Nodes**. This is a useful feature in your Vera interface that will help Vera find the most efficient route to your swit…
How to Change the Advanced Settings for Your ZEN16 MultiRelay in Vera
## Your MultiRelay can be customized using more than 14 different parameters. Play around with switch types for each relay, built-in auto on/off timers, LED indicator behavior and more. Below is the process to change parameters in your Vera interface; we show you how to customize LED indicator control as an example. …
How to Add Your ZEN32 Scene Controller to Vera
## The Scene Controller can currently support direct association on Vera hubs! For now, the ZEN32 buttons can only be programmed via direct association to control other devices in the Vera interface since scene control is not yet supported with Zooz switches. To control other Z-Wave devices, they would need to be add…
How to Add Your ZEN30 Double Switch to Vera
### Once you've checked that the ZEN30 works 100% of the time when controlled manually, let's get it set up with your Vera system. 1. Select the **Devices** tab in your Vera app. Then click on the gray "**+ Add Device**" button 2. Choose **Generic Z-Wave Device** from the device list 3. **Tap the UPPER paddle o…
How to Change the Advanced Settings for Your ZEN30 Double Switch in Vera
## Your Double Switch can be customized using more than 20 different parameters. Play around with ramp rates, minimum and maximum brightness levels, LED indicator behavior, auto-on and auto-off timers, and so much more. Some settings, like LED indicator mode and disabling local control for use with smart bulbs, can b…
My ZEN15 Power Switch Shows "Can't Detect Device" in Vera
### The "Can't Detect Device" error usually points to a range or connectivity issue. If your ZEN15 Power Switch shows Can't Detect Device in your Vera app, first try to **Update Neighbor Nodes**. This is a helpful troubleshoot feature in Vera's interface that allows you to refresh the connections between hub and devi…
How to Access Advanced Settings for the ZEN72 Dimmer Switch 700 on Vera
## The ZEN72 700 series Dimmer has a lot of cool advanced features, like enabling scene control and setting up smart bulb mode. Below are instructions for changing any parameter for your ZEN72 in your Vera interface; we used on/off status recovery as **an example, **but the same steps apply for any other parameter. T…
Can't Connect My ZEN21 On/Off Switch to Vera
### Try exclusion! Even if your switch was never included, you can still exclude the device from Vera: (This is a discontinued product, replacement model: ZEN71) First, [try adding the switch][1] one more time. It should be included as a Generic Z-Wave device. Once inclusion times out, try the steps below: 1. Tap t…
