My ZEN24 Dimmer Shows "Can't Detect Device" in Vera
This is product is discontinued and replaced with the ZEN74 . What does that mean? The "Can't Detect Device" error can point to an issue with connectivity, range, or configuration. Here's where to start: If the dimmer is wired up and working well manually, start with Update Neighbor Nodes. This is a useful feat…
How to Access Advanced Settings for ZEN77 S2 Dimmer on Vera
Use our easy steps to quickly access all of your ZEN77's advanced features, like auto turn-off timer and ramp rate control. You'll want to follow the instructions below to make changes to any setting for your ZEN77 S2 Dimmer in your Vera interface; we used on/off status recovery as an example, but the same steps a…
My ZEN23 On/Off Switch Shows "Can't Detect Device" in Vera
This is product is discontinued and replaced with the ZEN73 . What does that mean? Is it connectivity? Configuration? Range? Let's see if we can get Vera to detect your switch: Whenever you'd like to refresh connections between Vera and your device, check out Update Neighbor Nodes . This is a useful feature in y…
My ZEN26 On/Off Switch Shows "Can't Detect Device" in Vera
Is it connectivity? Configuration? Range? Let's figure this out together: Let's start by refreshing the connections between Vera and your device by deploying Update Neighbor Nodes . This is a useful feature in your Vera interface that will help Vera find the most efficient route to your switch after everything has …
How to Change the Advanced Settings for Your ZEN31 RGBW Dimmer in Vera
This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? Your RGBW Dimmer can be customized using more than 15 different parameters. Play around with ramp rates, energy reports, on/off status after power failure, and so much more. You can even use the pr…
My ZEN27 Dimmer Shows "Can't Detect Device" in Vera
Let's start by updating neighbors nodes in your Vera interface. This particular error message can indicate a connectivity, range, or configuration issue, so Update Neighbor Nodes can help. This is a useful feature in your Vera interface that will help Vera find the most efficient route to your dimmer after every…
My ZEN15 Power Switch Shows "Can't Detect Device" in Vera
The "Can't Detect Device" error usually points to a range or connectivity issue. If your ZEN15 Power Switch shows Can't Detect Device in your Vera app, first try to Update Neighbor Nodes . This is a helpful troubleshoot feature in Vera's interface that allows you to refresh the connections between hub and devices, …
Can't Add My ZEN24 Dimmer to Vera
This is product is discontinued and replaced with the ZEN74 . What does that mean? Exclusion is the first thing to try. You can exclude the dimmer even if it was never included since exclusion is a kind of reset. Start by trying to include the dimmer to Vera again. It should be added as a Generic Z-Wave device.…
How to Add Your ZEN30 Double Switch to Vera
Once you've checked that the ZEN30 works 100% of the time when controlled manually, let's get it set up with your Vera system. * Select the Devices tab in your Vera app. Then click on the gray " + Add Device " button * Choose Generic Z-Wave Device from the device list * Tap the UPPER paddle on the dimmer 3 ti…
How to Add Your ZEN76 S2 Switch to Vera
Include the ZEN76 Switch to your Vera network in a few easy steps! * Select the Devices tab in your Vera app. Then click on the gray " + Add Device " button * Choose Generic Z-Wave Device from the device list * Tap the UPPER paddle 3 times quickly (The LED indicator should flash in blue to confirm it has si…
