My ZEN30 Double Switch Shows "Can't Detect Device" in Vera
### The first thing to try is updating neighbor nodes. This particular error message can indicate a connectivity, range, or configuration issue, so **Updating Neighbor Nodes **can help.This is a useful feature in your Vera interface that will help Vera find the most efficient route to your Double Switch after you've …
Can't Add My ZEN16 MultiRelay to Vera
### Exclusion should be your first move for all inclusion issues. You can exclude a Z-Wave device even if it was never properly included. First, let's try including the MultiRelay to Vera once more. Follow the process[ shown here][1]. **Once inclusion times out, try the steps below:** 1. Tap the green **Retry** bu…
How to Change the Advanced Settings for Your ZEN24 Dimmer in Vera
## You can adjust toggle control by changing parameters in your Vera interface. ### Newer ZEN24 firmware versions will be able to adjust ramp rate. **Unfortunately, Vera doesn't currently support the scene control (multi-tap) functionality of our switches.** Here's how to how to adjust the parameter settings: 1. Op…
My ZEN26 On/Off Switch Shows "Can't Detect Device" in Vera
### Is it connectivity? Configuration? Range? Let's figure this out together: Let's start by refreshing the connections between Vera and your device by deploying **Update Neighbor Nodes**. This is a useful feature in your Vera interface that will help Vera find the most efficient route to your switch after everything…
My ZEN24 Dimmer Shows "Can't Detect Device" in Vera
### The "Can't Detect Device" error can point to an issue with connectivity, range, or configuration. Here's where to start: If the dimmer is wired up and working well manually, start with Update Neighbor Nodes. This is a** **useful feature in your Vera interface that will refresh the network and help Vera find the m…
My ZSE18 Motion Sensor Shows "Can't Detect Device" in Vera
### This points to a range or connectivity issue. Let's figure it out together: The very first thing to try is **Update Neighbor Nodes**. This is a helpful troubleshoot feature in Vera's interface that allows you to refresh the connections between hub and devices. It may help Vera find the most efficient route to you…
My ZSE19 Multisiren Shows "Can't Detect Device" in Vera
### This may be a range or connectivity issue. Let's see if we can suggest some solutions. The very first thing to try is **Update Neighbor Nodes**. This is a helpful troubleshoot feature in Vera's interface that allows you to refresh the connections between hub and devices. It may help Vera find the most efficient r…
How to Change the Advanced Settings for Your ZEN31 RGBW Dimmer in Vera
## Your RGBW Dimmer can be customized using more than 15 different parameters. Play around with ramp rates, energy reports, on/off status after power failure, and so much more. You can even use the preset lighting programs (fireplace, storm, rainbow, polar lights, or police) to create custom lighting for parties, mov…
My ZEN27 Dimmer Shows "Can't Detect Device" in Vera
### Let's start by updating neighbors nodes in your Vera interface. This particular error message can indicate a connectivity, range, or configuration issue, so **Update Neighbor Nodes **can help.** **This is a useful feature in your Vera interface that will help Vera find the most efficient route to your dimmer afte…
How to Access Advanced Settings for My ZEN32 Scene Controller on Vera
## The ZEN32 Scene Controller can be customized in a lot of ways! Change the settings of LED indicator modes, colors, and brightness levels, as well as many other features of your Scene Controller. Check out the [full settings available for the ZEN32 here][1]. **Unfortunately, Vera doesn't currently support the scene…
