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Showing articles from General Exclusion tag

Can't Add My ZEN52 Double Relay to My Z-Wave System

## Will the ZEN52 Double Relay not include to your hub? Let's begin by excluding the unit. Exclusion is known by many names: unpairing, disconnecting, or removing are all ways to refer to exclusion. This acts as a soft reset that can assist with a variety of configuration or connectivity issues. The ZEN52 doesn't nee…

Can't Add My ZEN51 Dry Contact Relay to Home Assistant

## If you are unable to include your ZEN51 Dry Contact Relay to Home Assistant, start by excluding the device. The relay can be excluded from Home Assistant even if it has never been successfully included. Exclusion acts as a soft reset to help with any configuration issues. **If Home Assistant is having trouble reco…

Can't Add My ZEN71 On/Off Switch to Hubitat

## Trouble adding your ZEN71 to Hubitat? We've got you covered! Your ZEN71 may have never been included in your hub’s network, but that doesn't mean you can't remove it. The app will confirm a successful exclusion of an “unknown” device which will then allow the device to be added. Before going through with the proce…

Can't Add My ZSE42 Water Leak XS Sensor to Home Assistant

## If you're having trouble including your ZSE42 Water Leak XS Sensor to Home Assistant, start with exclusion. Exclusion can be done from Home Assistant even if the sensor has never been successfully included. Exclusion acts as a soft reset to help with any configuration issues. **To exclude the ZSE42 from Home Assis…

Can't Add My ZEN74 Toggle Dimmer to Home Assistant

## Not able to add the ZEN74 Toggle Dimmer to Home Assistant? Try excluding it first! A device doesn't need to be included first to be able to exclude it from the Home Assistant network. The process will act as a soft reset and help with any inclusion or configuration issues. **Here's how to exclude the Toggle Dimme…

Can't Add My ZEN51 Dry Contact Relay to My Z-Wave System

## Having an issue including your ZEN51 Dry Contact Relay? Let's begin by excluding the unit. Exclusion can also be referred to as "unpairing," "disconnecting," or "removing" a device. This acts as a soft reset that can assist with various configuration or connectivity issues. The ZEN51 doesn't need to be included in…

Can't Add My ZEN77 S2 Dimmer to Hubitat

## Can't add the ZEN77 Dimmer to Hubitat? Maybe you need to exclude it first. Removing your ZEN77 from Hubitat first can help fix any problems it may be having with inclusion, even if it’s never been included to a hub. The app will simply confirm an “unknown” device was excluded. Before giving the process a try, chec…

Can't Add My ZEN72 Dimmer to Hubitat

## If your ZEN72 Dimmer won't pair to Hubitat, you may need to exclude it first. The exclusion process acts as a soft reset for your switch that can solve different inclusion or configuration problems. Your hub will confirm an “unknown” device was excluded which will allow you to then try and add it again. Confirm yo…

Can't Add My ZEN52 Double Relay to SmartThings

## Having trouble adding the ZEN52 Double Relay to SmartThings? Start by excluding the device. Exclusion helps to resolve any issues with configuration or inclusion and can be done even if the unit has never successfully been included to SmartThings. **If your ZEN52 Double Relay is having trouble being added, try ex…

Can't Add My ZEN73 On/Off Toggle Switch to SmartThings

## If you're having trouble adding the ZEN73 to SmartThings, the next thing would be to try exclusion. The process of removing the device from SmartThings can be done even if it was never paired and will act as a reset to help configure the device. **Here's how to exclude the ZEN73 from SmartThings:** 1. Open you…

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