My ZEN72 Dimmer is Offline in Hubitat
Connectivity issues with your ZEN72 Dimmer? We've got some solutions! There's a few troubleshooting steps you can take to improve the connection between your ZEN72 and Hubitat. You can use Repair Z-Wave, a helpful feature for updating your network's connections. We recommend checking that your Hubitat is running o…
My ZEN71 On/Off Switch is Offline in Hubitat
If your ZEN71 Switch is offline or unresponsive, it could be out of range or experiencing a connectivity issue. Luckily, there are a few things you can try to improve the connection between your switch and hub. Hubitat has a very useful feature for updating your network's connections. This process is called Repair …
Can't Add My ZSE44 Temperature | Humidity XS Sensor to Hubitat
The ZSE44 XS Sensor is officially supported by Hubitat so it will work with the hub out of the box! (Ensure the platform is on version 2.2.9 or higher.) Even if the ZSE44 was never connected to the hub, begin by excluding the device. This acts as a soft reset to assist with ZSE44 Sensor configuration. 800 seri…
My ZEN34 Remote Switch is Unresponsive in Hubitat
If your ZEN34 Remote Switch is connected, but isn't responding to Hubitat commands, then there could be a connectivity or configuration issue. You can try to repair the Z-Wave network to see if that improves the hub's connection with the ZEN34. You’ll want to check that you have the latest version of Hubitat and the…
My ZEN32 Scene Controller Shows Offline in Hubitat
If your ZEN32 Scene Controller is connected, but shows as offline in Hubitat, or isn't responding to commands, then there could be a range or configuration issue. In order to fix the issue, you can try to repair the Z-Wave network. You’ll want to check that you have the latest version of Hubitat and the latest firmw…
Can't Add My ZEN04 Smart Plug to Hubitat
Can't include the ZEN04 to Hubitat? Try exclusion! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before …
Can't Add My ZAC36 Valve Actuator to Hubitat
Try excluding the ZAC36 from Hubitat before giving inclusion another try! You can remove any Z-Wave device, including the ZAC36, on the Hubitat app, even if it was never successfully included - the app should confirm an unknown device was removed. Just make sure you have the latest Hubitat verison installed. 800 …
How to Access Advanced Settings for ZEN73 Toggle Switch on Hubitat
Want to access all of your ZEN73's advanced settings in Hubitat? Look no further! All About Advanced Settings The terminology for advanced settings varies depending on your Z-Wave hub. For instance, Hubitat lists them under the “Preferences” tab. Despite these differences in naming, the purpose remains the same: co…
My ZEN17 Universal Relay Shows Offline in Hubitat
If you are having trouble controlling your ZEN17 via Hubitat, it could indicate an issue with range or configuration. There are a few things to try. We recommend checking that your Hubitat platform version is up-to-date. If it is, then you can use r epair Z-Wave, which is a feature that refreshes your mesh network…
My ZEN22 Dimmer Switch Shows Offline in Hubitat
This is product is discontinued and replaced with ZEN72 . What does that mean? If your ZEN22 switch is showing “offline”, a Z-Wave Network Repair could help resolve any range or configuration issues it could be experiencing. Check if your Hubitat hub has the latest platform version installed before running the Z-…
