What Happens if My Zooz Device Has Been Discontinued?
It's out with the old and in with the new. The world of Z-Wave is constantly changing and improving to give you the fastest, strongest, most secure smart home experience - and so is Zooz! What Kind of Changes Can Occur With Zooz Devices? * Firmware changes New firmware can be applied to your existing Zooz d…
How to Access Advanced Settings for ZEN25 Double Plug on Hubitat
This is product is discontinued and replaced with the ZEN04 or ZEN15 . What does that mean? The ZEN25 Double Plug is ready to use right away because it is officially integrated to Hubitat. If you find there are settings you are unable to access, or if you would like to use the community driver, check out the …
How to Add Your Double Plug ZEN25 to Home Assistant
This is product is discontinued and replaced with the ZEN04 or ZEN15 . What does that mean? Including the ZEN25 Double Plug to Home Assistant is fast and simple. Zooz products are now officially integrated with the new ZWaveJS integration of Home Assistant. If you're experiencing issues with accessing t…
How to Add Your ZEN25 Double Plug to Vera
This is product is discontinued and replaced with the ZEN04 or ZEN15 . What does that mean? You can add your ZEN25 Double Plug to Vera automatically or manually. For auto-inclusion: * Select the Devices tab in your Vera app * Click on the gray " + Add Device " button * Choose Generic Z-Wave Device fro…
How Does the USB Port on My ZEN25 Double Plug Work?
This is product is discontinued and replaced with the ZEN04 or ZEN15 . What does that mean? You'll be able to set up on/off (charging/charged) reports and notifications but you won't have Z-Wave control of the USB port in the middle of your ZEN25 Double Plug. This is because most users need this USB port to c…
Can't Add My ZEN25 Double Plug to Wink
This is product is discontinued and replaced with the ZEN04 or ZEN15 . What does that mean? Inclusion issues are super common with Z-Wave devices, and they're nothing to worry about. Here's where to start if your Wink app isn't finding your ZEN25 Double Plug: It may not make sense at first, but try excluding …
How to Add Your ZEN25 Double Plug to Hubitat
This is product is discontinued and replaced with the ZEN04 or ZEN15 . What does that mean? For better user experience, we recommend the community driver . The ZEN25 Double Plug is officially integrated to work with your Hubitat hub right from the box. While the device is fully integrated, we're waiti…
What Devices Can I Use with My ZEN25 Double Plug?
This is product is discontinued and replaced with the ZEN04 or ZEN15 . What does that mean? The ZEN25 Double Plug can handle up to 10A total. You can use the ZEN25 Double Plug with a single 10A device plugged into one of the outlets, as long as the other outlet isn't occupied. However, the total amperage on l…
My ZEN25 Double Plug Shows Offline in SmartThings
The "Unavailable" error usually points to a connectivity or range issue. A good place to start is refreshing your mesh network's connections via network repair: * Open your SmartThings app and locate your SmartThings hub under Devices. Tap the hub to see the device details. * Tap the three dots in the upper rig…
Can't Add My ZEN25 Double Plug to Vera
This is product is discontinued and replaced with the ZEN04 or ZEN15 . What does that mean? Inclusion issues can be common among Z-Wave devices, and are usually a quick fix. They can be the result of configuration errors during the inclusion process or your device can be associated with a different network - …
