You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
Looking for Z-Box Hub Support? Please click here to access the Z-Box Hub Support Portal.
announcement close button
Home > Plugs > ZEN25 Double Plug (Discontinued) > How Does the USB Port on My ZEN25 Double Plug Work?
How Does the USB Port on My ZEN25 Double Plug Work?
print icon

You'll be able to set up on/off (charging/charged) reports and notifications but you won't have Z-Wave control of the USB port in the middle of your ZEN25 Double Plug. 

This is because most users need this USB port to charge devices like smart phones and tablets; if the port had Z-Wave control, there's always the chance that it will be accidentally turned off in your app. 

The charging/charged status in your Z-Wave hub's app will show as on and off. "On" means the connected phone or tablet is charging, and "off" means it is charged.

You'll need to set up the charging/charged notifications in your hub's app. Here's how to do it in SmartThings, Vera, and Wink (scroll down to the section "Get Notified When a Robot is Triggered"). 

When charging a device with the USB port, it's best to keep the device off. Otherwise, it may start drawing power shortly after it's charged and send confusing reports to your hub.

The maximum load for the USB port is 2.1A, so it's not recommended to exceed this capacity.

Let us know if you have any questions about your Double Plug!  

Feedback
0 out of 4 found this helpful

Have you tried our virtual assistant chatbot? This AI tool can help you find answers from thousands of articles in our Knowledge Base quickly. Find it in the bottom righthand corner of the page.

Need more help? Our friendly team is ready to help you with any questions or concerns you may have about Zooz devices. Click here to submit a support ticket.

Are your devices registered? Extended warranty and firmware access is available for registered Zooz customers. Click here to submit your registration form.

Find the latest Zooz devices and great Z-Wave deals at The Smartest House.
 
scroll to top icon