Is your ZEN53 showing offline in Home Assistant and is unresponsive to commands from the hub? Start by trying to heal the network. Large furniture, thick walls, metal elements and certain types of glass can shorten range. The exact range is determined by the specific structure of your home and the strength of your me…
## If Hubitat shows your ZEN53 DC Motor Controller as “offline," it may suggest a range or configuration issue. Give the Z-Wave Network Repair a try! First, always ensure your Hubitat hub is up to date on its platform version. Next, utilize the steps below to run the Z-Wave Repair to refresh your Z-Wave mesh network …
## If your ZEN53 DC Motor Controller is successfully included to your SmartThings hub but still shows offline, it may be a range or connectivity issue. Start by using the Network Repair feature in the SmartThings app to refresh your mesh network's connections. **Steps for Network Repair below:** 1. On the home pa…
## Range, interference, or configuration issues may be the root cause of your ZEN14 Outdoor Double Plug showing as “offline” in Hubitat. An easy place to start is with is Z-Wave Network Repair. Ensure your Hubitat platform version is up-to-date first. Next, use Z-Wave Repair to refresh your mesh connections. Follow t…
## Range or configuration issues can make the ZEN74 appear as “offline” in Hubitat. You can try fixing the problem with a simple Z-Wave Repair. You’ll need to check if your Hubitat platform is up-to-date first. Then, you can give repairing your network connections a try. **Follow these steps to run the repair in Hub…
## Experiencing connectivity issues with your ZEN05 Outdoor Smart Plug? This can happen if it is out of range or didn’t configure properly when including. Z-Wave Network Repair can help! Ensure that your Hubitat platform version is up-to-date first. Then, you can use Z-Wave Repair to refresh your connections. **Foll…
## Are you able to control the ZEN14 Outdoor Double Plug manually, but it is unresponsive to Z-Wave commands? Try the troubleshooting steps below! Your ZEN14 Outdoor Double Plug is a Z-Wave Plus device that has range of up to 300 feet (line of sight); however, interferences like large furniture, thick walls, and meta…
## A Network Repair can help improve communication between Hubitat and your ZEN73 switch if it is showing “offline” in Hubitat. See if your Hubitat platform is updated to the latest version before performing a Z-Wave Network Repair. It’s an easy process to repair your network connections in Hubitat. **Here are the s…
## Trouble controlling your ZEN73 via Z-Wave? Here's what you can try. The 500 line of sight range of your ZEN73 can be affected by interferences like large furniture, thick walls, and metal elements. Ultimately range is determined by the specific structure of your home and the strength of your mesh network. If you'r…
## If your ZEN74 Dimmer is not responding to Z-Wave commands, you may need to refresh the network. With a range of 500 feet (line of sight), your ZEN74 can still be affected by interferences like large furniture, thick walls, and metal elements. Ultimately range is determined by the specific structure of your home an…