Is your ZSE42 not responding to Z-Wave commands? This suggests a range or connectivity issue.

After adding your ZSE42 Water Leak XS Sensor successfully, the next best step is to refresh the mesh connections in your network. Utilize the Update Neighbor Nodes in Vera. This will allow Vera to find the most efficient route to your sensor.

Here are the steps for Updating Neighbor Nodes in Vera:

1. Use a computer to log into GetVera.com and select your hub.
2. From the Dashboard, select Settings
3. Select Z-Wave Settings
4. Click on the Advanced tab
5. At the bottom of the advanced tab, you'll see a GO button to run the “Update Neighbor Nodes”. The process can take several minutes or over an hour depending on the size of your Z-Wave network.

You can also try excluding and re-including the ZSE42 to ensure Vera finds the most efficient communication route to the device. The exclusion process acts as a soft reset to help with connectivity. 

If you need additional assistance, please let us know! We're here to help!