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Showing articles from Exclusion tag

Can't Add My ZSE42 Leak Sensor to Telus SmartHome+ Hub

If you’re having trouble connecting your ZSE42 Leak Sensor to the TELUS SmartHome+ Hub, don’t worry — we’ve got you covered! Connection issues can happen for a few different reasons, but with a few quick checks and steps, you’ll be able to get your sensor working properly again. In this guide, we’ll walk you through…

Can't Add My ZEN56 RGBW Dimmer to Hubitat

Trouble including the ZEN56 RGBW Dimmer to Hubitat? Exclusion is the best place to start; it's simply a soft reset that prepares your device for inclusion. This can be done even if the device has never been connected to your hub. ZEN56 Exclusion Steps * Open  Hubitat  in your Internet browser * Go to  Devices *…

Can't Add My ZEN56 RGBW Dimmer to Home Assistant

If you are unable to include your ZEN56 RGBW Dimmer to Home Assistant, start by excluding the device. The relay can be excluded from Home Assistant even if it has never been successfully included. Exclusion simply acts as a soft reset to help with any configuration or inclusion issues. If Home Assistant is having tr…

Can't Add My ZEN58 Low Voltage XS Relay to HomeSeer

If you're having trouble adding your ZEN58 Low Voltage XS Relay to HomeSeer, you may need to try exclusion first. This process can be done with any Z-Wave device, on any Z-Wave hub, at any time, regardless of the device's inclusion status. The exclusion process simply acts as a soft reset and can be done even if you…

Can't Add My ZEN78 High Power Relay to Hubitat

Trouble including the ZEN78 to Hubitat? Exclusion is the best place to start; it's simply a soft reset that prepares your device for inclusion. This can be done even if the relay was never connected to your hub. ZEN78 Exclusion Steps * Open  Hubitat  in your Internet browser * Go to  Devices * Click on  + Add D…

Can't Add My ZEN57 XS Relay to SmartThings

Having trouble including your ZEN57 240V XS Relay? Excluding the device may help. Even if your ZEN57 was never initially added to SmartThings, exclusion acts as a soft reset. It can help with a variety of configuration and inclusion issues. Here are the steps for exclusion from the SmartThings app: * Open you…

Can't Add My ZEN58 Low Voltage XS Relay to SmartThings

Having trouble including your ZEN58 Low Voltage XS Relay? Excluding the device may help. Even if your ZEN58 was never initially added to SmartThings, exclusion acts as a soft reset. It can help with a variety of configuration and inclusion issues. Here are the steps for exclusion from the SmartThings app: *…

Can't Add My ZEN58 Low Voltage XS Relay to My Z-Wave Hub

Will the ZEN58 Low Voltage XS Relay not include to your hub? Let's begin by excluding the unit. Exclusion is known by many names: unpairing, disconnecting, or removing are all ways to refer to exclusion. This acts as a soft reset that can assist with a variety of configuration or connectivity issues. The ZEN58 doesn…

Can't Add My ZEN58 Low Voltage XS Relay to Hubitat

Trouble including the ZEN58 to Hubitat? Exclusion is the best place to start; it's simply a soft reset that prepares your device for inclusion. This can be done even if the relay was never connected to your hub. ZEN58 Exclusion Steps * Open  Hubitat  in your Internet browser * Go to  Devices * Click on  + Add D…

Can't Add My ZEN58 Low Voltage XS Relay to My Z-Box Hub

Inclusion issue with your ZEN58 Low Voltage XS Relay? Let's start simple: give the exclusion process a try! It may seem counter-intuitive, but the easiest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been included to …

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