Can't Add My ZEN78 High Power Relay to My Z-Wave System
Will the ZEN78 High Power Relay not include to your hub? Let's begin by excluding the unit. Exclusion is known by many names: unpairing, disconnecting, or removing are all ways to refer to exclusion. This acts as a soft reset that can assist with a variety of configuration or connectivity issues. The ZEN78 doesn't n…
Can't Add My ZSE50 Siren & Chime to SmartThings
Having trouble including your ZSE50 Siren & Chime to your SmartThings hub? Exclusion is the best place to start. Even if your ZSE50 was never initially added to SmartThings, exclusion just acts as a soft reset. It can help with a variety of configuration and inclusion issues. Here are the steps for exclusion from…
Can't Add My ZEN58 Low Voltage XS Relay to Home Assistant
If you are unable to include your ZEN58 Low Voltage XS Relay to Home Assistant, start by excluding the device. The relay can be excluded from Home Assistant even if it has never been successfully included. Exclusion simply acts as a soft reset to help with any configuration issues. If Home Assistant is having troubl…
Can't Add My ZEN57 XS Relay to Hubitat
Trouble including the ZEN57 240V XS Relay to Hubitat? Exclusion is the best place to start; it's simply a soft reset that prepares your device for inclusion. This can be done even if the relay was never connected to your hub. If the relay is having problems connecting to Hubitat: * Open Hubitat in your Intern…
Can't Add My ZEN57 XS Relay to Z-Box
Inclusion issue with your ZEN57 240V XS Relay? Let's start simple: give the exclusion process a try! It may seem counter-intuitive, but the easiest way to resolve inclusion or configuration issues is by excluding the device first! Exclusion can be done at any time, even if a device has never been included to the hub…
Can't Add My ZSE50 Siren & Chime to Home Assistant
If you are unable to include your ZSE50 Siren & Chime to Home Assistant, start by excluding the device. This is a quick and easy process, and can be done even if the ZSE50 has never been successfully included. Exclusion simply acts as a soft reset to help with any configuration issues. If Home Assistant is having tr…
Can't Add My ZSE50 Siren & Chime to Hubitat
Having an issue with including the ZSE50 Siren & Chime to Hubitat? The best place to start is with exclusion; it's just a soft Z-Wave reset that prepares your device for inclusion. This can be done even if the relay was never connected to your hub. If the relay is having problems connecting to Hubitat: * Open …
How to Access Advanced Settings for ZEN75 Heavy Duty Switch on SmartThings
In order to access the advanced settings and have the ZEN75 Heavy Duty Switch properly recognized on the SmartThing platform, please follow the instructions below to install the custom driver. If you haven't added a custom driver before, it's an easy process that only takes a few minutes. It will let you customize y…
Can't Add My ZEN35 Scene Dimmer to HomeSeer
If you're having trouble adding your ZEN35 Scene Dimmer to HomeSeer, you may need to try a factory reset or an exclusion first. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 …
Can't Add My ZEN75 Heavy Duty Switch to My Z-Wave System
Does your ZEN75 Heavy Duty Switch not enter inclusion mode? Check out the two recommended processes below, which resolve most inclusion or configuration issues. If your ZEN75 has never been included to any hub, you'll want to factory reset the device first. HOW TO FACTORY RESET THE ZEN75 * Press and hold the lo…
