Can't Add My ZEN52 Double Relay to HomeSeer
Troubles adding your ZEN52 to HomeSeer? You may need to try exclusion first. This process can be done with any Z-Wave device, on any Z-Wave hub, at any time, regardless of the device's inclusion status The exclusion process simply acts as a soft reset and can be done even if you haven't paired the ZEN52 to HomeSeer …
Can't Add My ZEN55 Smoke & CO Detector Bridge to HomeSeer
Having an issue including your ZEN55 Smoke and CO Detector Bridge to HomeSeer? Exclusion is the best place to start troubleshooting! This process can be done with any Z-Wave device, on any Z-Wave hub, at any time, regardless of the device's inclusion status The exclusion process simply acts as a soft reset and can b…
Can't Add My ZEN15 Power Switch to HomeSeer
It might seem counter-intuitive, but if you're having trouble adding your ZEN15 Power Switch to HomeSeer, you may need to try exclusion first. Any Z-Wave device can be excluded from any Z-Wave hub at any time, regardless if it has been included to the current hub or not. The exclusion process acts as a soft reset an…
Can't Add My ZEN05 Outdoor Smart Plug to HomeSeer
It might not sound logical, but if you're having trouble adding your ZEN05 Outdoor Smart Plug to HomeSeer, you may need to try exclusion first. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZEN05 to HomeSeer or another Z-Wave network before. Zooz products are officially…
Can't Add My ZSE70 Outdoor Motion Sensor to My Z-Box Hub
Having trouble adding your new ZSE70 Outdoor Motion Sensor to your Z-Box hub? Give the exclusion process a try! 800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before they have been included; please factory reset the unit instea…
Can't Add My ZSE70 Outdoor Motion Sensor to My Z-Wave System
800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before they have been included; please factory reset the unit instead, then try inclusion again. If you're having issues including your ZSE70 Outdoor Motion Sensor to your Z-Wave hub…
Can't Add My ZEN34 Remote Switch to HomeSeer
If you're having trouble adding your ZEN34 Remote Switch to HomeSeer, you may need to try exclusion first. It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier ch…
Can't Add My ZSE70 Outdoor Motion Sensor to SmartThings
Inclusion issues? Let's try excluding the sensor first. Exclusion is just like a reset, and can help with a variety of configuration and connectivity issues. 800 series only: Exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will not exclude before they have been…
Can't Add My ZEN14 Outdoor Double Smart Plug to HomeSeer
It might not sound logical, but if you're having trouble adding your ZEN14 Outdoor Double Smart Plug to HomeSeer, you may need to try exclusion first. Any Z-Wave device can be excluded from any Z-Wave hub at any time, regardless if it has been included to the current hub or not. The exclusion process acts as a soft …
Can't Add My ZEN74 Toggle Switch to HomeSeer
If you're having trouble adding your ZEN74 Dimmer to HomeSeer, exclusion is the first thing to try. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZEN74 to HomeSeer or another Z-Wave network before. However, please note that exclusion before inclusion applies to the 700 se…
