You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Looking for Z-Box Hub Support? Please click here to access the Z-Box Hub Support Portal.

Showing articles from Exclusion tag

Can't Add My ZEN35 Scene Dimmer to Home Assistant

If you're having trouble adding the ZEN35 Scene Dimmer to your Home Assistant network then you should try excluding it first! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 se…

Can't Add My ZEN75 Heavy Duty Switch to Home Assistant

If you're having trouble adding your ZEN75 Heavy Duty Switch to Home Assistant, you may need to try exclusion first. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZEN75 to Home Assistant or another Z-Wave network before. * However, please note that exclusion before inclu…

Can't Add My ZAC36 Titan Valve Actuator to Alarm.com

Trouble including the ZAC36 to Alarm.com? Give exclusion a try first! The process acts as a soft reset for the device to help with any configuration or inclusion issues. You can exclude or remove the ZAC36 even if it was never successfully added to your Z-Wave network. This is a standard Z-Wave function and can be d…

Can't Add My ZEN32 Scene Controller to Alarm.com

Trouble including the ZEN32 to Alarm.com? Give exclusion a try first! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will …

Can't Add My ZEN37 Remote Switch to Alarm.com

Trouble including your ZEN37 to Alarm.com? Give exclusion a try first! The process acts as a soft reset for the device to help with any configuration or inclusion issues. You can exclude or remove the ZEN37 even if it was never successfully added to your Z-Wave network. This is a standard Z-Wave function and can be …

Can't Add My ZEN54 0-10V Dimmer to HomeSeer

Having an issue including your ZEN54 0-10V Dimmer to HomeSeer? Exclusion is the place to start! This process can be done with any Z-Wave device, on any Z-Wave hub, at any time, regardless of the device's inclusion status The exclusion process simply acts as a soft reset and can be done even if you haven't paired the…

Can't Add My ZEN34 Remote Switch to Alarm.com

Trouble including your ZEN34 to Alarm.com? Give exclusion a try first! It may sound strange, but exclusion is just a reset. A device doesn't need to be included to be able to be excluded. However, please note that exclusion before inclusion applies to the 700 series and earlier chip sets. The 800 series devices will…

Can't Add My ZSE11 Q Sensor to HomeSeer

It might not sound logical, but if you're having trouble adding your ZSE11 Q Sensor to HomeSeer, you may need to try exclusion first. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZSE11 to HomeSeer or another Z-Wave network before. Zooz products are officially integrate…

Can't Add My ZEN37 Wall Remote to HomeSeer

If you're having trouble adding your ZEN37 Wall Remote to HomeSeer, give exclusion a try first! The exclusion process acts as a soft reset and can be done even if you haven't paired the ZEN37 to HomeSeer or another Z-Wave network before. Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave …

Can't Add My ZSE43 Tilt | Shock Sensor to HomeSeer

Every now and again you might encounter a Z-Wave device that will not include to your Z-Wave hub. The best place to start is with excluding the device. Exclusion before inclusion? Yep! It works! The exclusion process acts as a soft reset and can be done even if you haven't paired the ZSE43 to HomeSeer or another Z-W…

scroll to top icon