My ZEN22 Dimmer Switch Shows Offline in SmartThings
## Connectivity issues happen to the best of us. Here's what to try if your dimmer keeps dropping offline: Let's start by refreshing your mesh network's connections with **Network Repair:** 1. Open your SmartThings app and locate your SmartThings hub under Devices. Tap the hub to see the device details. 2. Tap …
My ZEN22 Dimmer Switch Works Manually but the Blue LED Indicator is Unresponsive
### If your Z-Wave hub allows access to advanced settings, you may be able to activate the LED through your smart app. If you're working with **SmartThings**, you'll have to install a [custom device handler][1] to enable full access to the switch's advanced settings. Once the handler is installed, here's how to enabl…
How to Add Your ZEN22 Dimmer Switch to Wink
## Manual Control? Check. Now let's add your dimmer to Wink: You'll be able to control it remotely out of the box and add it to custom Robots. However, you won't have access to the dimmer's advanced settings and parameter inputs - unfortunately, this a limitation in Wink's interface. The same applies for to other Z-W…
How to Insert the Wires Securely for Your Switch
### Here's what to do if you're having trouble keeping the wires from falling out of the terminals: We recommend slightly unscrewing the screws at the terminals and **pushing them down** before inserting the wires. [Here's a great video][1] showing how to install the wires in the terminals and make them stay put. It…
ZEN22 Dimmer Specs
**Here are the technical details for the Dimmer ZEN22 VER. 2.0 / 3.0:** * **Z-Wave Signal Frequency:** 908.42 MHz * **Power:** 120 V, 60 Hz * **Maximum Load:** 500W Single-gang, 400W Double-gang, 300W Triple-gang Incandescent, 150W CFL or LED * **Range:** Up to 100 feet line of sight * **Installation and Us…
Can't Add My ZEN22 Dimmer Switch to SmartThings
## Inclusion issues are quite common with Z-Wave devices. No need to worry, but here's where to start: You'll be able to control the dimmer remotely out of the box, you'll just need to [add lua Edge driver][1] to access the advanced settings. If you're seeing inclusion issues with your dimmer, we recommend excluding …
ZEN22 Dimmer & Compatible Hubs
## Will the ZEN22 Dimmer work with my hub? The dimmer works great with the following Z-Wave systems: * **[Z-Box Hub][1] (recommended for all Zooz products)** * 2GIG (no advanced settings or scene control available) * ADT Pulse (no advanced settings or scene control available) * Alarm.com (no advanced setting…
Lights Flicker with My ZEN22 Dimmer Switch
## Flickering may be caused by a driver incompatibility between the bulb and dimmer. The executive element in the ZEN22 Dimmer switches is TRIAC, a leading edge driver. If an LED bulb uses a trailing edge driver, this may lead to flickering. If you're seeing flickering on your lights, we'd recommend either adding [a…
Zooz Light Switches & Dimmers FAQs
## **Frequently Asked Questions About Zooz Light Switches & Dimmers** Find the answers to your questions quickly by searching key words! 1. Press the CTRL and F keys at the same time on your keyboard. A little box should pop up in your browser window. 2. Type in a key word in your question like "hub" or "compati…
ZEN22 VER. 2.0 VS VER. 3.0: What's the Difference
### Our best-selling dimmer just got better. Enjoy the same reliable dimmer with more features. We haven't introduced any serious changes to the hardware with VER. 3.0. - the dimmer can still connect to your regular on/off switch in a 3-way in the same way as VER. 2.0 (use the same [diagrams][1]). It's still rated fo…
