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Showing articles from Troubleshooting tag

Optimizing Power Reporting for the ZEN05 Outdoor Plug

The ZEN05 800LR Outdoor Plug isn’t just for switching things on and off—it’s also a powerful tool for monitoring how much energy your devices are using. It can send your Z-Wave hub live data on wattage, amperage, voltage, and total energy use (kWh), so you can keep tabs on exactly what’s happening. Please note, powe…

My ZSE50 Siren & Chime is Unresponsive to Hubitat

If Hubitat shows your ZSE50 Siren & Chime as “offline," it may suggest a range or configuration issue. A Z-Wave Network Repair may be the solution! Interferences like large furniture, thick walls, or metal elements can shorten Z-Wave range. The given range for your network is determined by the specific structure of …

My ZEN58 Low Voltage XS Relay Shows Offline in Home Assistant

If your ZEN58 is successfully included to your Home Assistant network, but is unresponsive to commands or shows as offline, you may need to try healing the network. Interferences like large furniture, thick walls, or metal elements can shorten Z-Wave range. The given range for your network is determined by the speci…

Can't Add My ZSE50 Siren & Chime to Home Assistant

If you are unable to include your ZSE50 Siren & Chime to Home Assistant, start by excluding the device. This is a quick and easy process, and can be done even if the ZSE50 has never been successfully included. Exclusion simply acts as a soft reset to help with any configuration issues. If Home Assistant is having tr…

My ZSE50 Siren & Chime is Unresponsive to Z-Box

Does your ZSE50 Siren & Chime display "No Connection" on your Z-Box Hub? Check out the troubleshooting steps below! No need for a network repair here! While a device may show as "No Connection" in a few cases, the Z-Box automatically refreshes the network and rebuilds the mesh on a regular basis in the background. U…

Can't Add My ZEN58 Low Voltage XS Relay to Hubitat

Trouble including the ZEN58 to Hubitat? Exclusion is the best place to start; it's simply a soft reset that prepares your device for inclusion. This can be done even if the relay was never connected to your hub. If the relay is having problems connecting to Hubitat: * Open  Hubitat  in your Internet browser * …

My ZEN58 Low Voltage XS Relay Shows Offline in Hubitat

If Hubitat shows your ZEN58 Low Voltage XS Relay as “offline," it may suggest a range or configuration issue. A Z-Wave Network Repair may be the solution! Interferences like large furniture, thick walls, or metal elements can shorten Z-Wave range. The given range for your network is determined by the specific struct…

Can't Add My ZEN57 240V XS Relay to SmartThings

Having trouble including your ZEN57 240V XS Relay? Excluding the device may help. Even if your ZEN57 was never initially added to SmartThings, exclusion acts as a soft reset. It can help with a variety of configuration and inclusion issues. Here are the steps for exclusion from the SmartThings app: * Open you…

Optimizing Power Reporting for the ZEN15 Power Switch

The ZEN15 800LR Power Switch isn’t just for switching things on and off—it’s also a powerful tool for monitoring how much energy your devices are using. It can send your Z-Wave hub live data on wattage, amperage, voltage, and total energy use (kWh), so you can keep tabs on exactly what’s happening. Power reporting c…

Optimizing Power Reporting for the ZEN04 Smart Plug

The ZEN04 800LR Smart Plug isn’t just a handy way to turn things on and off—it’s also a great little gadget for keeping an eye on how much power your devices are using. It can send your Z-Wave hub live updates on wattage, amperage, voltage, and kWh so you know exactly what’s going on. The thing is, more isn’t always…

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