How to Add Your ZEN22 Dimmer Switch to SmartThings
This is product is discontinued and replaced with ZEN72 . What does that mean? Before adding your dimmer to SmartThings, make sure it works fine when controlled and dimmed manually. And if everything's good to go with manual control, regardless of which app you're using, the dimmer will work with SmartThings out …
How Can I Identify the Wiring For My Zooz Switches?
Don't install your Zooz switches if you're not absolutely sure that you have identified all of your wires correctly. Safety first! It's always best to consult a licensed electrician to complete the installation if you have any doubt about the process. Improper connections may cause personal injury and equipment dama…
Can't Add My ZEN22 Dimmer Switch to Wink
This is product is discontinued and replaced with ZEN72 . What does that mean? Sometimes you'll have trouble including a device because it's stuck in "configuration limbo." Here's what to try: Exclusion is one of the most useful troubleshooting solutions for Z-Wave devices. It's like resetting the device, so even…
My ZEN22 Dimmer Switch Shows Offline in SmartThings
This is product is discontinued and replaced with ZEN72 . What does that mean? Connectivity issues happen to the best of us. Here's what to try if your dimmer keeps dropping offline: Let's start by refreshing your mesh network's connections with Network Repair: * Open your SmartThings app and locate your Sma…
3-Way Diagrams for ZEN21, ZEN22, ZEN23, and ZEN24 Switches
See the simplified diagrams below showing 3 different methods of wiring your Zooz 500 series smart switch in a 3-way. (These are discontinued products, replacement models: ZEN71, ZEN72, ZEN73, ZEN74 - please note that the ZEN73 and ZEN74 toggle switches wire differently in 3-way installation, always follow the instr…
My ZEN22 Dimmer Switch Shows "Can't Detect Device" in Vera
This is product is discontinued and replaced with ZEN72 . What does that mean? This error may hint at a range or connectivity issue. Update Neighbor Nodes should be your first stop. It's a helpful feature in the Vera app that refreshes the connections between Vera and your devices. It will help Vera find the mos…
5-Way Diagram for ZEN21, ZEN22, ZEN23, and ZEN24 Switches
Zooz 500 series VER. 2.0 / 3.0 / 4.0 switches are compatible with 5-ways only with particular wiring scenarios. (These are discontinued products, replacement models: ZEN71, ZEN72, ZEN73, and ZEN74 - please note the wiring for the ZEN73 and ZEN74 has changed so follow the instructions for your model only when wiring …
My ZEN22 Dimmer Switch Shows Offline in Hubitat
This is product is discontinued and replaced with ZEN72 . What does that mean? If your ZEN22 switch is showing “offline”, a Z-Wave Network Repair could help resolve any range or configuration issues it could be experiencing. Check if your Hubitat hub has the latest platform version installed before running the Z-…
I've Wired Up My ZEN22 Dimmer Switch but There's No Manual Control
This is product is discontinued and replaced with ZEN72 . What does that mean? Before anything, check the air gap switch. This is the small switch underneath the paddle. It's an additional safety feature that cuts power to the dimmer when you're changing bulbs. When pushed out, power is disabled and this may mi…
ZEN22 VER. 2.0 VS VER. 3.0: What's the Difference
This is product is discontinued and replaced with ZEN72 . What does that mean? Our best-selling dimmer just got better. Enjoy the same reliable dimmer with more features. We haven't introduced any serious changes to the hardware with VER. 3.0. - the dimmer can still connect to your regular on/off switch in a 3-wa…
