Can't Add My ZEN22 Dimmer Switch to Wink
This is product is discontinued and replaced with ZEN72 . What does that mean? Sometimes you'll have trouble including a device because it's stuck in "configuration limbo." Here's what to try: Exclusion is one of the most useful troubleshooting solutions for Z-Wave devices. It's like resetting the device, so even…
My ZEN22 Dimmer Switch Shows Offline in SmartThings
This is product is discontinued and replaced with ZEN72 . What does that mean? Connectivity issues happen to the best of us. Here's what to try if your dimmer keeps dropping offline: Let's start by refreshing your mesh network's connections with Network Repair: * Open your SmartThings app and locate your Sma…
3-Way Diagrams for ZEN21, ZEN22, ZEN23, and ZEN24 Switches
See the simplified diagrams below showing 3 different methods of wiring your Zooz 500 series smart switch in a 3-way. (These are discontinued products, replacement models: ZEN71, ZEN72, ZEN73, ZEN74 - please note that the ZEN73 and ZEN74 toggle switches wire differently in 3-way installation, always follow the instr…
My ZEN22 Dimmer Switch Shows "Can't Detect Device" in Vera
This is product is discontinued and replaced with ZEN72 . What does that mean? This error may hint at a range or connectivity issue. Update Neighbor Nodes should be your first stop. It's a helpful feature in the Vera app that refreshes the connections between Vera and your devices. It will help Vera find the mos…
5-Way Diagram for ZEN21, ZEN22, ZEN23, and ZEN24 Switches
Zooz 500 series VER. 2.0 / 3.0 / 4.0 switches are compatible with 5-ways only with particular wiring scenarios. (These are discontinued products, replacement models: ZEN71, ZEN72, ZEN73, and ZEN74 - please note the wiring for the ZEN73 and ZEN74 has changed so follow the instructions for your model only when wiring …
My ZEN22 Dimmer Switch Shows Offline in Hubitat
This is product is discontinued and replaced with ZEN72 . What does that mean? If your ZEN22 switch is showing “offline”, a Z-Wave Network Repair could help resolve any range or configuration issues it could be experiencing. Check if your Hubitat hub has the latest platform version installed before running the Z-…
I've Wired Up My ZEN22 Dimmer Switch but There's No Manual Control
This is product is discontinued and replaced with ZEN72 . What does that mean? Before anything, check the air gap switch. This is the small switch underneath the paddle. It's an additional safety feature that cuts power to the dimmer when you're changing bulbs. When pushed out, power is disabled and this may mi…
ZEN22 VER. 2.0 VS VER. 3.0: What's the Difference
This is product is discontinued and replaced with ZEN72 . What does that mean? Our best-selling dimmer just got better. Enjoy the same reliable dimmer with more features. We haven't introduced any serious changes to the hardware with VER. 3.0. - the dimmer can still connect to your regular on/off switch in a 3-wa…
What Lighting Fixtures And Electrical Loads Can I Control With Zooz Switches?
Zooz switches and dimmers are designed with smart lighting applications in mind. This means that most models can only be used with appropriate light fixtures. In this article, we'll go over some of the most popular questions around unsupported loads and types of fixtures that are safe to use with our switches. Always…
Should I Remove the Metal Tabs on the Sides of My Dimmer Switch?
It depends on what you plan on controlling with your dimmer, and how much space you have in your switch box. (This articles refers to the discontinued 500 series models. All of the current models already come without any heatsink tabs to remove for an improved installation experience. Thew 500 series models have bee…
