How to Add Your ZEN22 Dimmer Switch to Wink
This is product is discontinued and replaced with ZEN72 . What does that mean? Manual Control? Check. Now let's add your dimmer to Wink: You'll be able to control it remotely out of the box and add it to custom Robots. However, you won't have access to the dimmer's advanced settings and parameter inputs - unfortu…
My ZEN72 Dimmer is Offline in Hubitat
Connectivity issues with your ZEN72 Dimmer? We've got some solutions! There's a few troubleshooting steps you can take to improve the connection between your ZEN72 and Hubitat. You can use Repair Z-Wave, a helpful feature for updating your network's connections. We recommend checking that your Hubitat is running o…
Can't Add My ZEN22 Dimmer Switch to SmartThings
This is product is discontinued and replaced with ZEN72 . What does that mean? Inclusion issues are quite common with Z-Wave devices. No need to worry, but here's where to start: You'll be able to control the dimmer remotely out of the box, you'll just need to add lua Edge driver to access the advanced settings…
How Do I Perform Hard Reset on My ZEN22 Dimmer Switch?
This is product is discontinued and replaced with ZEN72 . What does that mean? Trouble with your ZEN22 Dimmer? Give a reset a try! If you've already tried excluding the dimmer from your network, and your ZEN22 Dimmer is unresponsive to manual and Z-Wave control, then a factory reset is the next step. A hard reset…
Can't Add My ZEN22 Dimmer Switch to Home Assistant
This is product is discontinued and replaced with ZEN72 . What does that mean? If you're having issues including your dimmer switch to Home Assistant, exclusion is the first thing to try; exclusion is like a soft reset: A device doesn't need to be included first to be able to excluded. Here's how to do it: * In…
Discontinued Products
Here is a list of discontinued products and a link to each device manual. Most of them have been replaced with a newer version with extended functionality and improved technology. None of Zooz products have been recalled, all discontinued products are simply end of line. You get lifetime tech support with every pu…
How to Add Your ZEN22 Dimmer Switch to SmartThings
This is product is discontinued and replaced with ZEN72 . What does that mean? Before adding your dimmer to SmartThings, make sure it works fine when controlled and dimmed manually. And if everything's good to go with manual control, regardless of which app you're using, the dimmer will work with SmartThings out …
Can't Add My ZEN22 Dimmer Switch to Wink
This is product is discontinued and replaced with ZEN72 . What does that mean? Sometimes you'll have trouble including a device because it's stuck in "configuration limbo." Here's what to try: Exclusion is one of the most useful troubleshooting solutions for Z-Wave devices. It's like resetting the device, so even…
My ZEN22 Dimmer Switch Shows Offline in SmartThings
This is product is discontinued and replaced with ZEN72 . What does that mean? Connectivity issues happen to the best of us. Here's what to try if your dimmer keeps dropping offline: Let's start by refreshing your mesh network's connections with Network Repair: * Open your SmartThings app and locate your Sma…
How Can I Identify the Wiring For My Zooz Switches?
Don't install your Zooz switches if you're not absolutely sure that you have identified all of your wires correctly. Safety first! It's always best to consult a licensed electrician to complete the installation if you have any doubt about the process. Improper connections may cause personal injury and equipment dama…
