ZSE11 Q Sensor Product Manual

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FEATURES

Quick and reliable motion alerts to Z-Wave hub
Accurate temperature and humidity monitoring
Lux sensor for smart light automations
800 series Z-Wave chip + SmartStart technology
Z-Wave Long Range for no-mesh communication
Battery or Micro USB power
Supports OTA firmware updates

SPECIFICATIONS

Model Number: ZSE11 800LR Ÿ
Wave Region: CA/US/MX
Power: 2 x CR123A (3 V) batteries / Micro USB
Motion Detection: up to 20 feet
Humidity Detection Range: 0 – 100 %
Light Sensor Detection Range: 0 – 65535 lux
Operating Temperature: 32° – 104° F
Dimensions: 2.3” x 2.3” x 2.2”
Range: Up to 130 feet line of sight (or up to 1300 feet with Z-Wave Long Range)
Installation and Use: Indoor only

WARNING

This product should be installed indoors or outdoors in a sheltered area upon completion of any building renovations.
Prior to installation, the device should be stored in a dry, dust-and-mold-proof place.
Do not install the device in a place with direct sun exposure, high temperature, or humidity.
Keep away from chemicals, water, and dust.
Ensure the device is never close to any heat source or open flame to prevent fire.
No part of the device may be replaced or repaired by the user except for the batteries

INSTALLATION

NEVER include the sensor powered with USB and then switch over to batteries. Your hub will recognize the sensor as a Z-Wave repeater and the batteries will drain quickly. Always include the sensor powered by batteries only if you’re planning to use it as a battery device.

CHOOSE POWER SOURCE: You can use 2 CR123A lithium batteries to power the sensor. They’ll last around a year depending on traffic, reporting settings, and general quality of the batteries. OR you can use the optional USB power (with micro USB cable + 1 A power supply) and not worry about batteries at all. If powering by USB and keeping the battery as back-up, please note that if you include the sensor with the USB cable plugged in, it will keep the Z-Wave radio on at all times which will drain the batteries within 48 hours once the USB power source is disconnected.
INSTALL BATTERIES / USB POWER: Twist the back cover counter clockwise to open it and access the batteries. Pull on the battery tab to power the sensor. The LED indicator will start blinking. If using USB power, simply insert the micro USB cable into the USB port located over the battery slot. The LED indicator will start blinking.
TEST THE SENSOR: Once the device is powered, the LED indicator will start blinking if the sensor hasn’t been included to your Z-Wave network yet. If it's already part of your network, it will light up for 2 seconds and flash once.

The LED indicator doesn’t blink or light up at all?

Make sure the batteries are inserted correctly per the positive / negative pole marks.
Try fresh lithium non-rechargeable batteries.
Try a different USB cable or power supply.
Click the Z-Wave button 3 times as quickly as possible to force inclusion/exclusion mode in case you missed when it first flashed.

Z-WAVE CONTROL

There are 2 methods to add the sensor to your hub:

SmartStart:

DO NOT PLUG IN OR POWER ON THE DEVICE YET.
Use the hub UI / app to scan the SmartStart code on the device. The SmartStart QR code / security PIN is located on the side of the plug.
Once completed, power the device for SmartStart inclusion; it will be added automatically.
Do NOT press the Z-Wave® button. (Except for SmartThings, you may need to click the Z-Wave® button 3 times). See below for QR codes to hub-specific instructions.

Manual Inclusion:

Initiate inclusion (pairing) in the app or hub UI.
Make sure the device is powered and finalize the inclusion at the sensor: click the Z-Wave® button 3 times quickly.
The LED indicator will blink rapidly to signal communication. If the LED is not blinking rapidly, you did not click the button fast enough.

How to Add the ZSE11 Q Sensor to Home Assistant

How to Add the ZSE11 Q Sensor to HomeSeer

How to Add the ZSE11 Q Sensor to Hubitat

How to Add the ZSE11 Q Sensor to SmartThings

How to Add the ZSE11 Q Sensor to Z-Box

How to Add the ZSE11 Q Sensor to My Z-Wave System

TROUBLESHOOTING

The sensor won’t add to your system? Try this:

Initiate EXCLUSION in your hub and click the Z-Wave button 3 times as quickly as possible.
FACTORY RESET the sensor.
Bring the sensor closer to your hub, it may be out of range.
Double-check if the device is powered.
Get troubleshooting tips specific to your hub at www.support.getzooz.com.

EXCLUSION (REMOVING / UNPAIRING DEVICE)

Bring the sensor within direct range of your Z-Wave gateway (hub).
Put the Z-Wave hub into exclusion mode (not sure how to do that? [email protected]).
Press and release the Z-Wave button 3 times quickly.
Your hub will confirm exclusion and the sensor will disappear from your controller's device list.

Can't Add the ZSE11 Q Sensor to Home Assistant

Can't Add the ZSE11 Q Sensor to HomeSeer

Can't Add the ZSE11 Q Sensor to Hubitat

Can't Add the ZSE11 Q Sensor to SmartThings

Can't Add the ZSE11 Q Sensor to Z-Box

Can't Add the ZSE11 Q Sensor to My Z-Wave Hub

FACTORY RESET

When your network’s primary controller is missing or otherwise inoperable, you may need to reset the device to factory settings manually. In order to complete the process, make sure the sensor is powered, then press and hold the Z-Wave button for at least 20 seconds. The LED indicator will start flashing and turn solid on for a couple of seconds to indicate successful reset. NOTE: All previously recorded activity and custom settings will be erased from the device’s memory.

WAKE-UP MODE

The sensor’s wake-up interval is set to 4 hours by default to save battery life. Use the Wake Up Command Class to adjust the interval (in seconds, working in 3600s intervals, with 120 as min and 86400 as max values). Press and hold the ZWave button for 3 seconds to wake the sensor up manually. During wake-up, the sensor turns the Z-Wave radio for a couple of seconds to receive communication from the hub. Long wake-up interval will not affect how oen the sensor reports motion or other values to your hub.

MOUNTING

This sensor may only be used and installed indoors. Outdoor installation will void its warranty.

The sensor best detects movement to the sides of the lens rather than activity directly in front of it.
Use a standard phillips screwdriver to attach the mounting screws.
Don’t position it facing a window, direct sunlight, or above any source of heat (radiator, boiler, etc.).

Use the 2 screws included in the box to fix the mounting bracket to a flat surface of your choice - at least 7 feet above the ground for best results. Alternatively, you can use the included adhesive tape to fix the bracket to the wall if you’d like to avoid drilling holes.

MARK SCREW HOLES: Use the bracket to mark 2 mounting holes on a dry clean surface 7 feet above ground. Skip this step if using tape.
INSTALL THE BRACKET: Drill holes and use the supplied screws to fix the back cover to the wall.
MOUNT SENSOR: Attach the sensor to the back cover by snapping it upwards. Position the sensor to face your desired coverage area.

ASSOCIATION

The Q Sensor supports Group 1 with 5 nodes for lifeline communication and Group 2 with up to 5 devices for basic on/off control. This device will send a Notification and Sensor Multilevel Report to Group 1 and Basic Set command to Group 2 whenever it detects motion.

ADVANCED SETTINGS

Here are all of the settings available on the latest version of the sensor: ZSE11 Q Sensor Advanced Settings

How to Access the Advanced Settings for the ZSE11 Q Sensor on Home Assistant

How to Access the Advanced Settings for the ZSE11 Q Sensor on HomeSeer

How to Access the Advanced Settings for the ZSE11 Q Sensor on Hubitat

How to Access the Advanced Settings for the ZSE11 Q Sensor on SmartThings

How to Access the Advanced Settings for the ZSE11 Q Sensor on Z-Box

COMMAND CLASSES

This device requires the following command classes to be supported and recognized by your Z-Wave controller: COMMAND_CLASS_ZWAVEPLUS_INFO_V2

COMMAND_CLASS_TRANSPORT_SERVICE_V2

COMMAND_CLASS_SECURITY_0_V1

COMMAND_CLASS_SECURITY_2_V1

COMMAND_CLASS_SUPERVISION_V1

COMMAND_CLASS_APPLICATION_STATUS_V1

COMMAND_CLASS_NOTIFICATION_V8

COMMAND_CLASS_BATTERY_V1

COMMAND_CLASS_WAKE_UP_V2

COMMAND_CLASS_CONFIGURATION_V4

COMMAND_CLASS_ASSOCIATION_V2

COMMAND_CLASS_ASSOCIATION_GRP_INFO_V3

COMMAND_CLASS_VERSION_V3

COMMAND_CLASS_MANUFACTURER_SPECIFIC_V2

COMMAND_CLASS_DEVICE_RESET_LOCALLY_V1

COMMAND_CLASS_POWERLEVEL_V1

COMMAND_CLASS_FIRMWARE_UPDATE_MD_V5

COMMAND_CLASS_MULTI_CHANNEL_ASSOCIATION_V3

COMMAND_CLASS_INDICATOR_V3

COMMAND_CLASS_MULTILEVEL_SENSOR_V11

S2

This product can be included and operated in any Z-Wave network with other Z-Wave certified devices from other manufacturers and/or other applications. All non-battery operated nodes within the network will act as repeaters regardless of vendor to increase reliability of the network. This product features the latest Security 2 (S2) framework to remove smart home network hacking risks. This device is equipped with a unique authentication code for trusted wireless communication

WARRANTY

This product is covered under a 12-month warranty and under a 5-year limited warranty once registered. To read the full warranty policy or file a warranty claim, please go to www.getzooz.com/warranty.

IN NO EVENT SHALL ZOOZ OR ITS SUBSIDIARIES AND AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, OR USE INCURRED BY CUSTOMER OR ANY THIRD PARTY, WHE-THER IN AN ACTION IN CONTRACT, OR OTHERWISE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DA-MAGES. ZOOZ'S LIABILITY AND CUSTOMER'S EXCLUSIVE REMEDY FOR ANY CAUSE OF ACTION ARISING IN CON-NECTION WITH THIS AGREEMENT OR THE SALE OR USE OF THE PRODUCTS, WHETHER BASED ON NEGLIGENCE, STRICT LIABILITY, BREACH OF WARRANTY, BREACH OF AGREEMENT, OR EQUITABLE PRINCIPLES, IS EXPRESSLY LIMITED TO, AT ZOOZ'S OPTION, REPLACEMENT OF, OR REPAYMENT OF THE PURCHASE PRICE FOR THAT POR-TION OF PRODUCTS WITH RESPECT TO WHICH DA-MAGES ARE CLAIMED. ALL CLAIMS OF ANY KIND ARISING IN CONNECTION WITH THIS AGREEMENT OR THE SALE OR USE OF PRODUCTS SHALL BE DEEMED WAIVED UNLESS MADE IN WRITING WITHIN THIRTY (30) DAYS FROM ZOOZ'S DELIVERY, OR THE DATE FIXED FOR DELI-VERY IN THE EVENT OF NONDELIVERY.

FCC NOTE THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT. STORE INDOORS WHEN NOT IN USE. SUITABLE FOR DRY LOCATIONS ONLY. DO NOT IMMERSE IN WATER. NOT FOR USE WHERE DIRECTLY EXPOSED TO WATER.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions:

This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used according to instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in any given installation. If this equipment causes harmful interference to radio or television reception, the user may try to correct the interference by taking one or more of the following measures:

Reorient or relocate receiving antenna
Increase the separation between equipment and receiver
Connect equipment into a separate outlet or circuit from receiver
Consult the dealer or an experienced radio/TV technician for additional assistance