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My ZEN24 Dimmer Shows "Can't Detect Device" in Vera
This is product is discontinued and replaced with the ZEN74 . What does that mean? The "Can't Detect Device" error can point to an issue with connectivity, range, or configuration. Here's where to start: If the dimmer is wired up and working well manually, start with Update Neighbor Nodes. This is a useful feat…
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How to Access Advanced Settings for ZEN77 S2 Dimmer on Vera
Use our easy steps to quickly access all of your ZEN77's advanced features, like auto turn-off timer and ramp rate control. You'll want to follow the instructions below to make changes to any setting for your ZEN77 S2 Dimmer in your Vera interface; we used on/off status recovery as an example, but the same steps a…
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My ZEN23 On/Off Switch Shows "Can't Detect Device" in Vera
This is product is discontinued and replaced with the ZEN73 . What does that mean? Is it connectivity? Configuration? Range? Let's see if we can get Vera to detect your switch: Whenever you'd like to refresh connections between Vera and your device, check out Update Neighbor Nodes . This is a useful feature in y…
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My ZEN26 On/Off Switch Shows "Can't Detect Device" in Vera
Is it connectivity? Configuration? Range? Let's figure this out together: Let's start by refreshing the connections between Vera and your device by deploying Update Neighbor Nodes . This is a useful feature in your Vera interface that will help Vera find the most efficient route to your switch after everything has …
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How to Change the Advanced Settings for Your ZEN31 RGBW Dimmer in Vera
This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? Your RGBW Dimmer can be customized using more than 15 different parameters. Play around with ramp rates, energy reports, on/off status after power failure, and so much more. You can even use the pr…
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My ZEN27 Dimmer Shows "Can't Detect Device" in Vera
Let's start by updating neighbors nodes in your Vera interface. This particular error message can indicate a connectivity, range, or configuration issue, so Update Neighbor Nodes can help. This is a useful feature in your Vera interface that will help Vera find the most efficient route to your dimmer after every…
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My ZEN15 Power Switch Shows "Can't Detect Device" in Vera
The "Can't Detect Device" error usually points to a range or connectivity issue. If your ZEN15 Power Switch shows Can't Detect Device in your Vera app, first try to Update Neighbor Nodes . This is a helpful troubleshoot feature in Vera's interface that allows you to refresh the connections between hub and devices, …
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Can't Add My ZEN24 Dimmer to Vera
This is product is discontinued and replaced with the ZEN74 . What does that mean? Exclusion is the first thing to try. You can exclude the dimmer even if it was never included since exclusion is a kind of reset. Start by trying to include the dimmer to Vera again. It should be added as a Generic Z-Wave device.…
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How to Add Your ZEN30 Double Switch to Vera
Once you've checked that the ZEN30 works 100% of the time when controlled manually, let's get it set up with your Vera system. * Select the Devices tab in your Vera app. Then click on the gray " + Add Device " button * Choose Generic Z-Wave Device from the device list * Tap the UPPER paddle on the dimmer 3 ti…
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How to Add Your ZEN76 S2 Switch to Vera
Include the ZEN76 Switch to your Vera network in a few easy steps! * Select the Devices tab in your Vera app. Then click on the gray " + Add Device " button * Choose Generic Z-Wave Device from the device list * Tap the UPPER paddle 3 times quickly (The LED indicator should flash in blue to confirm it has si…
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