This is product is discontinued and replaced with the ZEN04 or ZEN15 . What does that mean? Your ZEN25 Double Plug comes with a lot of useful customization options that are pretty easy to set up in Vera! You can adjust a variety of reporting frequencies, on/off status after power failure, overload protection,…
We've introduced a lot of cool advanced options in this upgraded version of the ZEN20 Power Strip. You'll be able to adjust a variety of reporting frequencies, on/off status after power failure, overload protections, and auto on/off timers (among others!). Here's how to how to adjust the parameter settings: 1. Open…
This is product is discontinued and replaced with ZSE70 . What does that mean? This points to a range or connectivity issue. Let's figure it out together: The very first thing to try is Update Neighbor Nodes . This is a helpful troubleshoot feature in Vera's interface that allows you to refresh the connections b…
But wait! Does your switch work 100% of the time when controlled manually? If not, let's find out how the wiring installation can be improved (diagrams coming soon). And if so, let's add it to your Vera network: 1. Select the Devices tab in your Vera app. Then click on the gray " + Add Device " button 2. Choose …
Your ZEN15 Power Switch can be added to Vera automatically or manually. To auto-include the device, just put Vera into inclusion mode and plug the ZEN15 Power Switch into an outlet. But below are steps showing how to manually include the device; manual inclusion is especially helpful when troubleshooting inclusion o…
The "Can't Detect Device" error can point to an issue with connectivity, range, or configuration. Let's start with Updating Neighbor Nodes. This is a useful feature in your Vera interface that will refresh the network and help Vera find the most efficient route to your ZEN20 Power Strip. Give this a try if you're e…
This is product is discontinued and replaced with ZEN72 . What does that mean? Once your dimmer is wired up and working well manually, you can tackle the Z-Wave part of the installation: To include the Dimmer Switch, go to your Vera app interface: 1. Select the Devices tab. Then click on the gray " + Add Devic…
Exclusion should be your first move for all configuration issues. You can exclude a Z-Wave device even if it was never properly included. First, let's try including the dimmer to Vera once more. Here's how to do it: 1. Select the Devices tab in your Vera app. Then click on the gray " + Add Device " button 2. Ch…
This is product is discontinued and replaced with ZSE11 . What does that mean? Including your sensor on older firmware and can't see the motion value anymore? Here's what to try: As of mid-July 2018, the 4-in-1 sensor's official Vera integration has been released, allowing you to choose the sensor from the devi…
This is product is discontinued and has been replaced by the ZSE50 Siren & Chime : What does that mean? Documentation for the new ZSE50 Siren & Chime can be found here: ZSE50 Knowledge Base There are two ways to add your ZSE19 Multisiren to Vera: auto-inclusion and manual inclusion. Auto-inclusion is super fa…