You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
Grow your business with Zooz! Sign up for the Pro Portal if you're a reseller, developer, or blogger. We're looking for distributors in Europe, Australia, and South America.
announcement close button

Showing articles from General Exclusion tag

Can't Add My ZEN14 Outdoor Double Plug to Hubitat

## Having trouble including the ZEN14 Outdoor Double Plug to Hubitat? The first step to try is exclusion. Excluding the Double Plug from Hubitat can assist with any connectivity or configuration issues. This process can be completed even if it was never added to the hub’s network, and acts as a soft reset. Before beg…

Can't Add My ZEN14 Outdoor Double Plug to Home Assistant

## Unable to include the ZEN14 Outdoor Double Plug to Home Assistant? Try the exclusion process first! Don't worry if the device has never been included! Exclusion can be done even if a device is not included, and it acts as a soft reset that helps with any configuration or connectivity issues. **Here's how to do it…

Can't Add My ZEN14 Outdoor Double Plug to SmartThings

## Are you having issues including the Double Plug to SmartThings? Give exclusion a try! Exclusion acts as a soft reset for the device and can even be done even if your ZEN14 was never added to the network. The process can help with any inclusion or configuration issues. **Here are the steps to remove the ZEN14 from…

Can't Add My ZEN05 Outdoor Smart Plug to My Z-Wave System

## Having issues including the ZEN05? Start with exclusion, also known as removing or unpairing. Different systems have different terms for the same action, so it never hurts to clarify! Exclusion acts as a soft reset for the device and can even be done if the plug has never successfully been included. It can assist …

Can't Add My ZEN06 Smart Plug to Home Assistant

## Having issues including the ZEN06 to Home Assistant? Try exclusion, which acts as a soft reset for the device. You can exclude a device from Home Assistant even if it has never successfully been included. Here's how to do it: 1. In Home Assistant: open **Settings **> **Devices and Services **> **Z-Wave JS** > *…

Can't Add My ZEN74 700 Series Toggle Dimmer to Hubitat

## Trouble getting the ZEN74 to pair? Try the exclusion process first! Excluding is a simple and effective process that acts as a soft reset to help with any inclusion and configuration issues. It can be done even if your ZEN74 was never successfully added to your Hubitat network. It’s important to also make sure tha…

Can't Add My ZEN73 700 Series On/Off Toggle Switch to Hubitat

## Not able to include the ZEN73 to Hubitat? It's time to try exclusion! Removing the switch from your hub is possible, even if it’s never been added. An “unknown” device will be excluded and you can then try to include it again. Just make sure your Hubitat is running on the latest version first. **Then try these st…

Can't Add My ZEN74 Toggle Dimmer 700 to Home Assistant

## Not able to add the ZEN74 Toggle Dimmer to Home Assistant? Try excluding it first! A device doesn't need to be included first to be able to exclude it from the Home Assistant network. The process will act as a soft reset and help with any inclusion or configuration issues. **Here's how to exclude the Toggle Dimme…

Can't Add My ZEN74 700 Series Toggle Dimmer to SmartThings

## The best step to take if your ZEN74 Toggle Dimmer won't add, is to exclude it! Exclusion is recommended as the process can help with a variety of inclusion and configuration issues. Your ZEN74 didn't need to be previously included to be able to be excluded. **Use these instructions to remove the ZEN74 from SmartT…

Can't Add My ZEN72 700 Series Dimmer to Hubitat

## If your ZEN72 Dimmer won't pair to Hubitat, you may need to exclude it first. The exclusion process acts as a soft reset for your switch that can solve different inclusion or configuration problems. Your hub will confirm an “unknown” device was excluded which will allow you to then try and add it again. Confirm yo…

scroll to top icon