My ZEN31 RGBW Dimmer Isn't Powering Up
This is product is discontinued and does not have a replacement yet. New product in development. What does that mean? If you've wired up your ZEN31, but the LED indicator is not lighting up, and the unit is unresponsive, then here are a few things you can try: * Make sure you're using an appropriate power supply!…
There is No LED Activity and My ZSE11 Q Sensor is Unresponsive
The ZSE11 Q Sensor can be powered by 2 CR 123A batteries (included) and/or a micro-USB cable (sold separately). Once the batteries and/or USB cable are inserted, the ZSE11 Q Sensor's LED indicator should flash any time you press the Z-Wave button. * 500/700 series: The 700 series ZSE11 sensor can ONLY ever be powe…
There is No LED Activity and My ZEN51 Dry Contact Relay is Unresponsive
Is the ZEN51 Dry Contact Relay installed, but there is no LED activity, and the relay is unresponsive? Please check the list below. * First, check that you have restored power to the unit at the breaker panel, following the completion of the installation. * Ensure the device is connected to an electric power s…
There is No LED Activity and My ZSE44 Temperature | Humidity Sensor is Unresponsive
Once the battery tab is removed, the ZSE44 Temperature | Humidity Sensor's LED indicator should flash for around 10 seconds or any time you press the Z-Wave button. Does the LED indicator fail to flash, or is the device unresponsive? First, make sure the battery is inserted correctly per the positive / negative po…
There is No LED Activity and My ZSE43 Tilt | Shock Sensor is Unresponsive
The ZSE43 Tilt | Shock Sensor's LED indicator should flash once the battery tab is removed from the device for around 10 seconds, or any time you press the Z-Wave button. Are you not seeing the LED indicator flash, or is the device unresponsive to commands? To start, please ensure the battery is inserted correctly…
My ZEN17 Universal Relay Isn't Powering Up
You've connected the ZEN17 Universal Relay to a power source, but the LED indicator isn't lighting up. Start by verifying that the USB cable is compatible with the Universal Relay. Do not use laptop or tablet chargers with the ZEN17, as these devices expect a larger load, and will not activate with the ZEN17. …
There is No LED Activity and My ZSE42 Water Leak Sensor is Unresponsive
If the battery tab has been removed from the device, the LED indicator for the ZSE42 Water Leak Sensor should flash for around 10 seconds, or whenever the Z-Wave button is clicked. Is the sensor unresponsive and the LED is not flashing? To begin, double check that the battery is inserted in the sensor correctly, a…
There is No LED Activity and My ZSE41 Open | Close Sensor is Unresponsive
The LED indicator for the ZSE41 Open | Close Sensor should flash for around 10 seconds once the battery tab has been removed from the device. Does the LED not flash? Is the ZSE41 unresponsive to commands? Try the steps below to resolve the issue. First, double check that the battery is inserted in the sensor corre…
My ZEN34 Remote Switch Isn't Powering Up
Make sure the battery tabs have been removed in order to power your Remote Switch. You'll want to use the included triangle tool to gently open the remote and access the batteries. If you remove the battery tabs and see no LED activity whatsoever, make sure the batteries are oriented properly. If you find the rem…
My ZEN32 Scene Controller Works Manually but the Blue LED Indicator is Off
By default, the LED indicators on the ZEN32 buttons will be off when they are on, and on when the buttons are off. If you're not seeing the LEDs light up at all, but still able to control any load that is connected to the relay or programmed to the buttons, then it's possible you'll need to change some settings. …
