If you're having trouble adding your ZEN75 Heavy Duty Switch to HomeSeer, you may need to try exclusion first. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZEN75 to HomeSeer or another Z-Wave network before. However, please note that exclusion before inclusion applies to …
Try these troubleshooting steps if your ZEN75 Heavy Duty Switch is unavailable, shows as offline, or is unresponsive to commands via HomeSeer. Interference from large furniture, thick walls, and metal elements can reduce the range for any Z-Wave device. The actual range depends on your home's specific structure and …
Once your ZEN75 Heavy Duty Switch is installed and working manually, it's time to add it to your HomeSeer network! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your device or the unit not pr…
Check out all the advanced settings available to customize the ZEN75 Heavy Duty Switch to your smart home needs! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your ZEN71 Switch, we would re…
So your ZEN34 is properly included and you're ready to program it? Read on! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your device or the unit not properly displaying, we would recommend…
So your ZEN37 Wall Remote is properly included and you're ready to program it? Read on! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your device or the unit not properly displaying, we wou…
Customize the external switch behavior, set smart bulb mode and more with the advanced settings options available for your ZEN51 Dry Contact Relay! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer, which greatly simplifies device management and customization. If yo…
Scenes failing to run or reports not being received? This suggests a potential connectivity issue between the ZSE11 and your HomeSeer hub. Check out these quick troubleshooting steps if your ZSE11 is unavailable, shows as offline, or is not reporting correctly. When connected to the hub through the standard Z-Wave m…
If you've wired up your ZEN53 and calibrated the unit, then it's time to add the device to your HomeSeer network! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your device or the unit not pro…
Having an issue including your ZEN54 0-10V Dimmer to HomeSeer? Exclusion is the place to start! This process can be done with any Z-Wave device, on any Z-Wave hub, at any time, regardless of the device's inclusion status The exclusion process simply acts as a soft reset and can be done even if you haven't paired the…