My ZAC36 Titan Valve Actuator is Offline in HomeSeer
If your ZAC36 Titan is showing offline or is unresponsive to commands from the hub, try the troubleshooting steps below! When connected to the hub through the standard Z-Wave mesh, the ZAC36 has a range of up to 400 feet (line of sight). However, interference from large furniture, thick walls, and metal elements can…
How to Access the Advanced Settings for the ZEN20 Power Strip on HomeSeer
The ZEN20 Power Strip offers a variety of customization options to perfectly adjust it to your smart home preferences. Zooz products work best with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your ZEN20 Power Strip or the child device…
How to Access the Advanced Settings for the ZEN53 DC Motor Controller on HomeSeer
Customize the motor cycle duration, external switch control, or even set an auto open or close timer and more with the advanced settings options available for your ZEN53 DC Motor Controller! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer, which greatly simplifies…
Can't Add My ZSE11 Q Sensor to HomeSeer
It might not sound logical, but if you're having trouble adding your ZSE11 Q Sensor to HomeSeer, you may need to try exclusion first. The exclusion process acts as a soft reset and can be done even if you haven't paired the ZSE11 to HomeSeer or another Z-Wave network before. 800 series only: Exclusion before incl…
How to Access the Advanced Settings for the ZEN52 Double Relay on HomeSeer
Choose the external switch behavior, select an auto-off timer, or set one of the relays to smart bulb mode and more with the advanced settings options available for your ZEN52 Double Relay! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer, which greatly simplifies …
How to Access the Advanced Settings for the ZEN15 Power Switch on HomeSeer
The ZEN15 Power Switch offers a variety of customization options to perfectly adjust it to your smart home preferences. Zooz products work best with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer. If you're experiencing issues with accessing the advanced settings of your ZEN15 Power Switch after inclusion, …
My ZSE44 Temperature | Humidity Sensor is Offline in HomeSeer
Encountering an issue with your temp or humidity reports not being received or scenes failing to run? This suggests a potential connectivity issue between the ZSE44 and your HomeSeer hub. Check out these quick troubleshooting steps if your ZSE44 is unavailable, shows as offline, or is not reporting correctly. When c…
My ZSE43 Tilt | Shock Sensor is Offline in HomeSeer
Scenes failing to run or reports not being received? If the LED indicator is blinking when the sensor is tilted, this suggests a potential connectivity issue between the ZSE43 and your HomeSeer hub. Check out these quick troubleshooting steps if your ZSE43 is unavailable, shows as offline, or is not reporting correct…
My ZEN52 Double Relay is Offline in HomeSeer
If your ZEN52 is showing offline or is unresponsive to prompts from the hub, try the troubleshooting steps below! When connected to the hub through the standard Z-Wave mesh, the ZEN52 has a range of up to 200 feet (line of sight). However, interference from large furniture, thick walls, and metal elements can reduce…
How to Access the Advanced Settings for the ZAC36 Titan Valve Actuator on HomeSeer
Customize the reporting behavior, set the auto test mode, select your preferred notification types and more with the advanced settings options available for your ZAC36 Titan Valve Actuator! Zooz products are officially integrated with the Z-Wave Plus and the Z-Wave JS Front-End of HomeSeer, which greatly simplifies …
